19/09/2026
In e-commerce, marketing and sales is often the same thing. It’s not unusual for someone to see an ad for a handbag on their feed and then minutes later, add it to cart and purchase.
Professional services don’t work like that.
Marketing and sales are not the same thing here, even though we talk about them like they're interchangeable.
Marketing is a slow burn, and its whole job is to make someone *predisposed* to buy from you. It's playing a long game with no immediate scoreboard beyond followers, impressions and engagement.
Success in marketing is LEADS. And that is a person and preferably their email address that you can then reach out to start the…
…sales process.
That often looks like a DM and then a discovery or sales call where you scope out the work, discuss timings and get started.
If your content is doing its job, most people watching it aren't ready to buy yet. And that's fine. They're not lost customers. They're future ones, being warmed up one scroll at a time.
Follow along for content marketing tips and advice for service-based small businesses.