04/09/2026
This is disappointing to post… please read 🤎
Today I had 3 no-shows across both beauty & sauna appointments.
I’d love to say that this has been the first 3 but unfortunately it’s becoming a more regular occurrence 😞
No text to say sorry.
No “I forgot.”
Nothing… just silence.
That means 3 appointment spots that could have been filled, and time that I could have spent with my family, instead spent trying to contact people who simply didn’t turn up.
Now, I completely understand that things happen. Sickness, children, emergencies and unexpected circumstances are all part of life. I am very sympathetic to these situations, and if you contact me directly with a reasonable amount of notice, I will always do my best to work with you and reschedule your appointment. 🤍
Unfortunately, due to the number of recent no-shows, I have now had to implement a 50% booking deposit for ALL appointments.
Please don’t stress, this is not an extra charge.
Your 50% deposit comes OFF the total cost of your appointment, so you are simply paying part of your appointment upfront to secure your booking.
I really don’t want to have to put policies like this in place, but as a small business, my time is my income and when an appointment is missed without notice, that time cannot be recovered.
Thank you so much for understanding and supporting my little business. 🫶🏼🤎
Please read the new Cancellation & No-Show Policy before booking.
