02/06/2026
š SIL & SDA Providers ā what would help you feel comfortable partnering with us?
We know that trusting a new program isnāt always easy. Thatās why, at TwoHearts, weāre committed to being open, transparent, and happy to share our policies, agreements, and how the program actually works ā before you decide whether itās right for you.
The TwoHearts Crisis Response Program is our flagship program and is designed to support people who urgently need a safe place to stay during a crisis. One important part of the program is our housing database, which includes SIL, SDA, and other housing providers who may have a property available from time to time.
When a placement request comes in:
Housing providers are notified and can choose to accept or decline
If a request is accepted, TwoHearts manages the placement, including coordination, risk screening, and payment administration
Providers support the placement by providing access to the property and entry condition documentation
Payment arrangements are agreed and clearly communicated before the placement begins
The program is not just for NDIS participants. We work with providers and clients to make sure placements are suitable and that providers are paid fairly and transparently for the use of their property.
If youād like to chat, review our documents, or simply catch up over a coffee to learn more, weād love to hear from you.
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