My Family Support Services

14/08/2026

What a beautiful day out to the Alpca farm

31/07/2026

MFSS Lawn Bowls begins! Check out our participants and friends in their team colours to battle it out for the top bowler! 🏆

Thank you Robina Bowls Club for having us again!

28/07/2026

Why I do what I do.
After more than 25 years in the community sector, one thing has never changed—everyone deserves the opportunity to live a meaningful and fulfilling life.
Whether I've been working in mental health, aged care, or now leading an NDIS provider, I've seen firsthand how the right support can transform not only the life of a participant but also the lives of their families.
This short video captures what our work is really about.
It's about:
💙 Building confidence.
💙 Creating opportunities.
💙 Encouraging independence.
💙 Celebrating every achievement, no matter how big or small.
💙 Treating every person with dignity, respect, and choice.
In an industry focused on funding, compliance, and paperwork, it's important to remember that at the heart of everything we do is people.
I'm incredibly proud of the dedicated support workers, managers, and professionals who show up every day with compassion, patience, and commitment to making a genuine difference.
Thank you to everyone who continues to support our mission of delivering high-quality, person-centred care.
Together, we're helping people build the lives they choose.

Why I do what I do. After more than 25 years in the community sector, one thing has never changed—everyone deserves the opportunity to live a meaningful and fulfilling life. Whether I've been working in mental health, aged care, or now leading an NDIS provider, I've seen firsthand how the right su...

02/07/2026

🏡 SDA Vacancy Available – Pimpama, QLD 🏡

We currently have vacancies available in one of our modern Specialist Disability Accommodation (SDA) homes located in Pimpama.

Our home provides a safe, welcoming, and supportive environment for participants looking to enjoy greater independence while receiving quality, person-centred support.

✨ Property Features:

SDA-enrolled home
Modern, accessible design
Comfortable private bedrooms
Shared living spaces
24/7 support available (where funded)
Convenient location close to shops, medical services, and public transport

👥 Current Household:
The home is currently occupied by male participants, making it ideally suited for a compatible male participant seeking SDA accommodation.

If you, someone you support, or one of your participants is looking for suitable SDA housing, we'd love to hear from you.

📞 Contact us today to discuss eligibility, arrange an inspection, or learn more about this vacancy.

📧 Email: [email protected]
📱 Phone: 07 5665 6589

Please feel free to share this post with your networks to help connect someone with their next home.

08/06/2026

What a fantastic day of learning, teamwork, and hands-on practice with our amazing staff! 💙
Today we focused on safe manual handling techniques, including: ✅ Using a hoist safely and confidently ✅ Sara Stedy transfers ✅ Safe transfer techniques ✅ Reducing risks for both participants and support workers ✅ Promoting dignity, independence, and person-centred support
There were plenty of laughs along the way as staff got involved in practical activities and worked together to build their skills and confidence. Training like this helps ensure we continue to provide safe, high-quality support while creating positive outcomes for the people we support.
A big thank you to everyone who participated and made the day both educational and enjoyable! 👏
💙

02/06/2026

Dear Participants, Families, Nominees, and Representatives,

As a Registered NDIS Provider, My Family Support Services is committed to delivering high-quality supports that align with the NDIS Practice Standards and the recent changes to the NDIS framework.

To ensure we continue providing supports that are meaningful, compliant, and focused on participant outcomes, we are strengthening our processes across all services.

Our support staff are currently undertaking additional training and guidance to ensure they are:

Supporting participants in line with their individual NDIS goals.
Focusing on skill development, independence, and community participation.
Recording detailed progress notes that accurately reflect the supports provided.
Documenting outcomes, achievements, challenges, and progress towards goals.
Identifying what strategies are working well and where adjustments may be required.
Ensuring supports remain participant-centred and outcome-focused.

As part of our commitment to continuous improvement, our team will also continue to work collaboratively with participants, families, Support Coordinators, allied health professionals, and other stakeholders to ensure supports are tailored to individual needs and aspirations.

You may notice support workers discussing goals more regularly during shifts and documenting progress in greater detail. This is part of ensuring that the supports you receive demonstrate value, promote independence, and align with current NDIS requirements.

We appreciate your ongoing support and cooperation as we continue to enhance our services and maintain the highest standards of care and support.

01/06/2026

Our role goes far beyond providing day-to-day support to participants.

We work collaboratively with Support Coordinators, families, allied health professionals, guardians, and other stakeholders to ensure each participant is progressing towards their goals and receiving the right supports at the right time.

Our team provides:
✅ Regular communication with stakeholders
✅ Monthly progress reports outlining achievements, challenges, and outcomes
✅ Documentation of strategies that have been successful and those that have not
✅ Goal-focused support and evidence of participant progress
✅ Ongoing review and adjustment of support approaches to meet individual needs
✅ Quarterly clinical reports completed by our nursing team to support health and clinical oversight

We believe quality support is about more than just being present. It's about understanding each participant's goals, measuring progress, identifying barriers, and working together to create meaningful outcomes.

By maintaining strong communication and detailed reporting, we help ensure participants, families, coordinators, and funding bodies have a clear picture of the supports being provided and the progress being made.

Because great support isn't just about what happens today—it's about building a pathway towards tomorrow.

19/05/2026

Topic Of The Day 🙌🏽

Does Lightening McQueen have life insurance or car Insurance?
🚗⚡️

Drop your thoughts below!

24/04/2026

Lest We Forget 🌹

Not just the words…
But the meaning behind them.

The lives given
The futures lost
The ones who came back… forever changed.

24/04/2026

📢 Recent NDIS Update – What You Need to Know

There’s been a lot of talk lately about possible changes to the NDIS, and understandably, it’s causing some concerns in our community.
Here’s a simple breakdown of what’s being shared right now:
🔹 Right now:
Not much is changing immediately. Many ideas are being discussed, but there are no clear timelines or confirmed details yet.
🔹 Funding & plans:
Future changes may include how plan rollovers work, with unused funds potentially not carrying over. This is expected around mid-2026 (not confirmed).
🔹 Assessments:
From July 2027, new assessment tools may be introduced — but for now, continue as normal with current reports and assessments.
🔹 SIL & supports:
Some changes may come in the future (like provider requirements), but nothing immediate. If changes happen, support will be provided to transition smoothly.
🔹 Community access funding:
There’s a possibility of reductions from October 2026, but again, nothing confirmed yet.

🔹 Big takeaway:
✅ No major changes right now
✅ Plenty of time to prepare
✅ Keep your reports and evidence up to date
✅ Don’t rely on social media rumours

If you’re feeling unsure or worried, please reach out to us — that’s what we’re here for . Our team will meet on Monday to discuss these changes and how we can best navigate these for our clients and their families.
We’ll keep you informed every step of the way 🤝