What are the opening hours?

Monday 8am - 5am Tuesday 8am - 5am Wednesday 8am - 5am Thursday 8am - 5am Friday 8am - 5am

Telecare

We provide access to specialist telehealth services for regional, rural and under-served communities

We are a group of medical professionals who are embracing technology in the medical sector to bring telehealth specialist services to people with accessibility constraints. We are here to provide affordable, convenient and timely access to under-served communities with our diverse range of specialists. Through Telecare, GPs have the opportunity to access specialist services for their patients when there are no specialists in the immediate community. We provide a higher level of specialist care through better care coordination. Our goal is to provide access to specialist services for those patients who would have otherwise gone without. We aim to reduce the average waiting period to under a week to see a specialist.

21/07/2026

We’ll be exhibiting at HIC2026 in Sydney this August.
Aakriti Baijal will take the stage for her first HIC presentation alongside Telecare Chief Growth Officer Dr Raymond Wen. Together, they’ll present “Commissioning Virtual Specialist Care at Scale”, sharing practical lessons from delivering care across multiple jurisdictions.
Kai Becker will also deliver a poster presentation exploring how to avoid “digital shelfware” by developing software that clinicians genuinely need, use and integrate into everyday practice.
We’re looking forward to sharing Telecare’s work and contributing to the conversations at this year’s conference.
If you’re attending, come by the Telecare booth and say hello to the team at booth 3.

18/06/2026

What a fantastic few days at Wild Health Summit 2026 in Canberra.

A big thank you to the organisers for putting together such a great event, and to everyone who stopped by the Telecare booth to say hello. It was a pleasure connecting with so many clinicians, healthcare leaders, and innovators from across Australia.

If we didn't get the chance to speak, or you'd like any further information about Telecare and our services, please feel free to reach out.

Thanks again, and we look forward to seeing you at the next one.

15/06/2026

Telecare is excited to be attending Wild Health Summit 2026 in Canberra this year.
If you're attending, we'd love to meet you. Come and chat with the Telecare team, learn more about what we're doing in the telehealth space, and say hello at our booth.
We're looking forward to connecting with healthcare leaders, clinicians, and innovators from across Australia. See you there!

27/05/2026

We’re excited to announce that Telecare will be exhibiting at this year’s HIC 2026!

If you’re attending the conference, come visit our booth and say hello to the team. We’re looking forward to connecting with industry professionals, sharing what we’ve been working on, and being part of such an important event in Australian healthcare.

We can’t wait to see you there!

08/05/2026

We had a great time attending RANZCP 2026. It was an engaging few days with plenty of practical conversations about how mental health services are being delivered across different settings.

It was great to meet so many clinicians and teams working across the space, and to hear different perspectives on what’s working, what’s challenging, and where things are heading.

Thanks to everyone who took the time to stop by and have a chat with us. We appreciated it.

Overall, a really worthwhile conference and we’re looking forward to being back again next year.

23/03/2026

Eid Mubarak from all of us at Telecare! 🌙✨

Today we’re celebrating connection, community, and the joy that comes from sharing special moments with the people around us. Across our team, Eid means different things — family gatherings, good food (lots of it), laughter, and a chance to pause and be grateful.

We’re proud to work alongside colleagues and communities from many cultures and backgrounds, and days like Eid remind us how lucky we are to learn from each other and celebrate together.

Wishing everyone celebrating a day filled with peace, and happiness!

— The Telecare Team

20/03/2026

Harmony Day at Telecare 🧡
At Telecare, we asked the team to wear something that represents their culture today—just a simple way to share a bit of who we are.
Looking around the office today, it’s pretty clear we’re from all over the place… different backgrounds, different stories, different ways of doing life. But somehow, it all just works.
At the end of the day, we’re one Telecare team. Showing up for each other, and for our patients, in a way that actually means something.
No big speeches—just a good reminder that what makes us different is exactly what makes us work so well together and makes the team stronger. Happy Harmony Day.

11/03/2026

We had an incredible time attending the 2026 RWAV Conference in Geelong this year.

It was inspiring to be surrounded by so many passionate health professionals, leaders, and innovators all focused on improving healthcare access for rural and regional communities.

The conversations, ideas, and shared experiences throughout the conference really highlighted how much collaboration and dedication exists across the sector. Events like this remind us why the work we do matters and how powerful it is when people come together to build stronger healthcare systems.

A big thank you to Rural Workforce Agency Victoria (RWAV) for hosting such a fantastic event and creating space for meaningful discussions about the future of rural healthcare. The conference brought together more than 100 professionals from across the sector to collaborate, share insights, and shape solutions for communities across Victoria.

It was great connecting with so many colleagues, partners, and new faces — we’re already looking forward to the next one!

12/02/2026

🌍 From Australia to the World Stage 🇦🇺

Michael and Lina have just returned from our very first Teladoc International Conference in Barcelona — the first global gathering since joining Teladoc’s global network.

It was an incredible experience connecting with more than 20 country managers across Europe, North America, Latin America and ANZ, and seeing firsthand the level of innovation happening in virtual care around the world.

And we’re so proud to share…

🏆 We were awarded 3rd Place for Best Client Implementation globally.

This recognition is a direct reflection of the dedication, innovation, and hard work of our entire team — with special thanks to Raymond Wen and Kai Becker for their outstanding submission.

To be recognised among such an exceptional global field confirms something we already knew:
The work we’re doing here in Australia isn’t just meeting local standards — it’s being recognised as a benchmark for excellence on the world stage.

Small Aussie team. Global impact.
We’re just getting started. 🚀

10/12/2025

Telecare Christmas Party 2025
Last night we celebrated the end of an incredible year at the Mercure Doncaster — and what an amazing event it was!

It was a chance for us to come together, look back on our wins, honour the hard work behind our successes, and enjoy a well-deserved night of fun. We’re so proud of our team and everything we’ve achieved together this year.

A huge thank you to our team — your hard work and dedication shows every day, and it’s the reason we continue to grow and provide outstanding patient care. We appreciate you more than you know.

Thank you to everyone who made 2025 such a standout. We can’t wait to see what we accomplish next year!

Address

Melbourne, VIC

Opening Hours

Monday	8am - 5am
Tuesday	8am - 5am
Wednesday	8am - 5am
Thursday	8am - 5am
Friday	8am - 5am

Telephone

+61390524872

Website

http://www.telecare.com.au/, https://www.rxpad.com.au/

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