19/12/2025
Hey lovely,
I completely understand that life happens — especially at busy times of the year. Plans change, schedules fill up, and sometimes things come up unexpectedly.
I just want to gently explain why we have a 48-hour cancellation policy at Cosmetic Beauty and Laser — it is never personal.
When an appointment is cancelled within 48 hours, we are often unable to refill that time. That appointment was reserved especially for you. It means lost income, preparation time, and time our team cannot get back.
Our business supports our staff, our families, and everything that goes on behind the scenes. Our policies are in place to protect that — not to punish anyone.
Thank you for understanding and respecting our 48-hour cancellation policy.
We truly appreciate your support 🤍
— Cosmetic Beauty and Laser x
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