12/03/2026
❤️ Your Order is Ready — Please Read Before Delivery
Thank you for choosing Molécule Beauty 🐝
We carefully prepare every parcel to ensure you receive authentic products safely and correctly.
To avoid any delivery issues, please follow the quick checklist below.
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✅ We Promise
▪️ 100% Authentic Products
▪️ Quality Checked Before Dispatch
▪️ Secure Protective Packaging
▪️ Properly Sealed Molécule Beauty Box
Every order is packed under inspection to ensure accuracy and safety.
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📦 30-Second Delivery Checklist (Very Important)
Please complete these steps while the delivery agent is present:
✔️ Confirm Molécule Beauty seal/tape is intact
✔️ Check ordered items & quantity
✔️ Verify batch code & expiry date
✔️ Ensure product condition is correct
👉🏻 Delivery agents are instructed to allow inspection before payment.
Accepting the parcel means the order has been received correctly and in good condition.
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🔒 Why Inspection Matters
For hygiene and authenticity protection, skincare products cannot be re-stocked once opened or tested.
Therefore, complaints can only be handled during delivery inspection.
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❌ Returns / Complaints Not Accepted For
The following are considered customer-use situations, not product defects:
▪️ Opening product seal or packaging
▪️ Swatch / patch testing
▪️ Smell or texture testing
▪️ Product didn’t suit skin or preference
▪️ Expectation mismatch (texture, size, finish, results)
▪️ Change of mind after dispatch
▪️ Ordering mistake
▪️ Partial use of product
▪️ Claims made after delivery agent leaves
▪️ Damage caused after receiving parcel
⚠️ Individual skin reactions or suitability differences are not manufacturing faults.
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🚚 Order Cancellation Charges
If delivery is refused or cancelled after shipping:
• ৳80 — Inside Dhaka
• ৳100 — Dhaka Suburbs
• ৳120 — Outside Dhaka
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📞 Need Help?
Helpline available on the back of the box or call 01886006914
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🫶🏻 Thank you for supporting Molecule Beauty
