04/09/2026
💙 Feedback Friday from Dr Laura 💙
Every piece of patient feedback is appreciated, but occasionally someone takes the time to write something that really stops you in your tracks.
This was genuinely one of the loveliest and most thoughtful pieces of feedback I have ever received, and I was incredibly touched by it.
Looking after someone in their 90s is about so much more than addressing a list of medical problems. It is about taking the time to listen, understanding what matters to them, treating them with dignity and respect, and building a relationship that makes future care a little easier too.
Those are some of the things I value most about being a GP, so to have them recognised in such a thoughtful way meant an enormous amount to me.
Thank you so much to this patient's family for taking the time to write these words — and, most importantly, for trusting me with his care. It really is a privilege.
Dr Laura
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www.montpelliermedical.co.uk
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