13/08/2026
This week, we were delighted to welcome two of our brilliant Influencers, Phil and Rachael, to our Support Office.
Our Influencers are people we support who share their ideas, experiences and views to help shape what we do at Liaise.
Phil and Rachael joined us to talk about the importance of communication in supporting people to make their own choices and decisions. They shared how they prefer their keyworkers to communicate with them so they can fully understand what's being asked and make informed, free choices. We also discussed the importance of recognising non-verbal communication, as many people communicate through their behaviour, facial expressions, body language or assistive communication methods.
A huge thank you to Phil and Rachael for helping us continue to listen, learn and improve the support we provide.