12/10/2026
"As a webchat volunteer, I hear firsthand the confusion, pain, and isolation that so often accompany a diagnosis, or the exhausting wait for one. While I haven't personally used the nurse helpline, recommending it is one of the most vital tools in my volunteer toolkit."
Gemma, one of our Webchat volunteers, shares why the Nurse Support Helpline is so vital not only to those affected by endometriosis but as a signposting tool for our volunteers too.
There are less than 24 hours left to have your donation doubled! Help us expand our Nurse Support Helpline by donating today at the link: https://donate.biggive.org/campaign/a05WS00000FyMJaYAN
-
Image descriptions:
1. A photo of Gemma, Web Chat Volunteer for Endometriosis UK. Along the bottom, a yellow banner with red text reads: "One donation, twice the impact. 6 - 13 October." A purple and black triangle logo displays: "Women & Girls Match Fund, Big Give." Above is red text outlined white that reads: "Gemma - Web Chat Volunteer Story".
2. A faded photo of Gemma as the background of the graphic featuring a quote in red handwritten text that reads: "As a webchat volunteer, I hear firsthand the confusion, pain, and isolation that so often accompany a diagnosis, or the exhausting wait for one. While I haven't personally used the nurse helpline, recommending it is one of the most vital tools in my volunteer toolkit."
3. The quote continues until slide 6. The quotes reads: "When people reach out via webchat, they are frequently overwhelmed by complex medical jargon, anxious about delayed treatment, or simply feeling unheard. Being able to signpost them to specialist nurses is invaluable."
4. The quote reads: " It offers an incredible sense of relief, not just for them, but for us as volunteers, knowing there is a dedicated, expert safety net ready to step in."
5. The quote reads: " Knowing that compassionate, knowledgeable nurses are just a phone call away provides a crucial lifeline. It reassures our community that they don't have to decipher their symptoms alone and that expert, empathetic support is within reach."
6. The quote reads: "Expanding the nurse helpline would be transformative. Scaling up this service ensures that every individual seeking help receives the expert care and validation they deserve when they need it most."
7. The same faded photo of Gemma as the background with read text that reads: "Double your impact by donating today." "Double" is highlight in yellow.