29/05/2026
๐ข Respecting Our Staff at The Alice Medical Centre
At The Alice Medical Centre, we are proud to care for our community and support our patients every day. We understand that when you contact us, it is often because you are worried, unwell, or frustrated โ and we recognise that emotions can sometimes run high.
โกHowever, we would like to remind all patients and visitors that we operate a zero tolerance policy towards abuse of our staff.
โกOur reception team, clinicians, and wider staff work incredibly hard to provide safe, timely, and compassionate care. They are here to help you โ and deserve to be treated with respect at all times.
๐ซ We will not tolerate:
-Verbal abuse or shouting
-Threatening behaviour
-Harassment or intimidation
โ
We ask that you:
-Speak calmly and respectfully
-Show patience and understanding
-Work with our team so we can help you as best as we can
While we appreciate that frustrations can arise โ particularly during busy periods or when services are under pressure โ abusive behaviour is never acceptable and may result in action being taken, including removal from the practice list.
๐ We are here to care for you. Please help us make our centre a safe and respectful environment for everyone.
Thank you for your understanding and cooperation.
โ The Alice Medical Centre Team