10/08/2026
We’ve been working with HHS, and our president and CEO, Susan Sheridan, presented to the Physician-Focused Payment Model Technical Advisory Committee in June, and the report was recently published, mentioning our work!
From the report: “In embarking on designing a patient safety model, CMS should consider and collaborate with other organizations that are promoting patient safety. For example, Patients for Patient Safety US (PFPS US), as part of its Project PIVOT (Patients Involved in deVeloping Outcomes Together), has proposed an earn-back model whereby payment is withheld for failure to meet benchmarks but can then be earned back by demonstrating improvement. The PIVOT Model emphasizes patient-reported measures.”
“Patient-reported experience and outcome measures have not been broadly used, but they are critically important, providing value by measuring what matters to patients, transparency by revealing potentially hidden harms, and accountability by making patient experiences measurable. It is important to include patients and their caregivers in the creation of patient-reported measures to ensure that what matters most to patients is being measured and identified. Recently, PFPS US, through its Project PIVOT, has focused on creating patient-reported experience and outcome measures, such as asking patients about whether they experienced unexpected harm, were treated differently due to personal characteristics, felt their concerns were dismissed, were informed of how to report a concern about patient safety, were informed of how to escalate care or obtain a second opinion, and were provided test results. These questions were developed for use in hospitals but are being refined to also apply to ambulatory care.”
Read more here, and if you want to see the presentation from June, the link is in the comments!https://aspe.hhs.gov/sites/default/files/documents/c332e799c48465352db04973688a6894/PTAC-Jun-2026-Patient-Safety-RTS.pdf