55th Medical Group - Offutt AFB

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55th Medical Group - Offutt AFB MISSION: Develop mission-ready medics, deliver trusted healthcare, and strengthen the combat force. 55th Medical Group, Ehrling Bergquist Clinic

VISION: To be the premier healthcare and training platform – always ready!

🫡Team Offutt Air Force Base and families - we are still awaiting our annual flu vaccine supply. TRICARE covers the flu v...
15/10/2026

🫡Team Offutt Air Force Base and families - we are still awaiting our annual flu vaccine supply. TRICARE covers the flu vaccine at no cost at TRICARE retail network pharmacies. Find a location near you at https://militaryrx.express-scripts.com/find-pharmacy
Active Duty members, please bring a copy of your documentation to the immunizations clinic or send them a message on the patient portal so we can update your medical records.

📢 Holiday Closure ReminderThe 55th Medical Group will be closed Monday, October 12.🏥 All clinic and pharmacy services wi...
09/10/2026

📢 Holiday Closure Reminder

The 55th Medical Group will be closed Monday, October 12.

🏥 All clinic and pharmacy services will be closed.

☎️ Need medical advice while we’re closed?
The MHS Nurse Advice Line is available 24/7 at 1-800-874-2273.

🚨 For medical emergencies, call 911 or visit the nearest emergency department.

📅 Normal operations will resume Tuesday, October 13.

We hope everyone has a safe and enjoyable holiday weekend!

Team Offutt Air Force Base and families: ⚠️❌️DEERS will be down this weekend, starting at 8pm tonight. Access to TRICARE...
09/10/2026

Team Offutt Air Force Base and families: ⚠️❌️DEERS will be down this weekend, starting at 8pm tonight. Access to TRICARE, myAuth, the MHS GENESIS Patient Portal and other DOD benefit systems that rely on DEERS will be affected. The Global Nurse Advice Line will remain available 24/7 at 800-874-2274.

The MHS GENESIS Patient Portal has fully transitioned to myAuth for login and authentication. https://my.mhsgenesis.heal...
30/09/2026

The MHS GENESIS Patient Portal has fully transitioned to myAuth for login and authentication. https://my.mhsgenesis.health.mil
❗️Previously established proxy relationships allowing access to spouse and child records DID NOT carry over. Permissions must be added through the Manage Relationships tab on the dashboard at https://myauth.dmdc.mil/.
❗️Sponsors must add permissions to allow their spouse access to dependents’ information (up to age 18).
❗️Existing restrictions on parental access to health records for patients ages 13-17 remain in effect.

📢 Reminder: Closed for Training TodayThe 55th Medical Group will be closed Today, September 23 for a full-day training e...
23/09/2026

📢 Reminder: Closed for Training Today

The 55th Medical Group will be closed Today, September 23 for a full-day training event.

All clinic, pharmacy and appointment line services will be unavailable during the closure.

☎️ Need medical advice while we’re closed?
The MHS Nurse Advice Line is available 24/7 at 1-800-874-2273.

🚨 For medical emergencies, call 911 or visit the nearest emergency department.

📅 Normal operations will resume Thursday, September 24 at 0730.

📢 New Way to Log In to the MHS GENESIS Patient Portal!Beginning September 16, the security login used to access the MHS ...
10/09/2026

📢 New Way to Log In to the MHS GENESIS Patient Portal!

Beginning September 16, the security login used to access the MHS GENESIS Patient Portal will transition from DS Logon to myAuth. The MHS GENESIS Patient Portal itself is not changing, only the way you securely log in.

🔐 What is myAuth? myAuth is the new digital login that will replace DS Logon for accessing DoD websites and applications, including the MHS GENESIS Patient Portal. myAuth offers enhanced security features, including modern multi-factor authentication options, and a more streamlined login experience.

📅 Important Dates
Before Sept. 16: Continue using your DS Logon username and password to access the MHS GENESIS Patient Portal.

Sept. 16: Access to the MHS GENESIS Patient Portal transitions to myAuth.

Sept. 30: DS Logon will no longer support customers. All users must transition before this deadline.

✅ What do you need to do?

Create your myAuth account and follow the official account creation instructions to prepare for the transition:https://myaccess.dmdc.osd.mil/identitymanagement/help/assets/docs/myauth_account_creation_guide.pdf

🌐 Visit the official myAuth Information page for account creation information, transition updates and FAQs.: https://myaccess.dmdc.osd.mil/identitymanagement/help/myauth.htm

☎️ Need technical help?
Contact DMDC Support at 800-477-8227. myAuth technical support is provided through DMDC support channels.

📢 After Hours? Know Where to Go!When the 55th Medical Group is closed, knowing where to go for care can help you get the...
03/09/2026

📢 After Hours? Know Where to Go!

When the 55th Medical Group is closed, knowing where to go for care can help you get the right care, at the right place, at the right time.

🟡 URGENT CARE
Urgent care is for a non-emergency illness or injury that needs attention before it becomes a serious risk to your health, but does not threaten life, limb or eyesight.

☎️ Not sure where to go after hours? Call the Nurse Advice Line FIRST!

The MHS Nurse Advice Line (NAL) is available 24/7 at 1-800-874-2273. A registered nurse can help determine the appropriate level of care, help locate an urgent or emergency care facility, and in some cases provide access to virtual urgent care.

🚨 EMERGENCY CARE
If your condition requires immediate medical attention or threatens life, limb or eyesight, call 911 or go to the nearest Emergency Room.

ACTIVE DUTY SERVICE MEMBERS
Active Duty Service Members enrolled in TRICARE Prime require a referral for civilian urgent care. The NAL can assist with after-hours urgent care needs and referrals.

🌐 For more information about urgent care and TRICARE requirements, visit https://tricare.mil/urgentcare

📢 Labor Day Weekend is Almost Here! 🇺🇸Before you head into the long weekend, here’s a quick reminder about upcoming 55th...
03/09/2026

📢 Labor Day Weekend is Almost Here! 🇺🇸

Before you head into the long weekend, here’s a quick reminder about upcoming 55th Medical Group operations:

Friday, September 4 | Limited Services

🟢 OPEN: Family Medicine Residency, BOMC, WOMC,Immunizations, Lab, Tricare Operations, Main Clinic Pharmacy, Physical Therapy, Public Health

🟡 MODIFIED OPS (Reduced Service availability): Dental, EFMP, Flight Medicine, Mental Health, Optometry, Pediatrics, PRAP, Radiology, Women's Health

🔴 CLOSED: Audiology, Integrated Medicine, BX Satellite Pharmacy

🔴 Monday, September 7 | CLOSED
All clinic and pharmacy services will be closed in observance of Labor Day. 🇺🇸

☎️ Need medical advice while we’re away? The Nurse Advice Line is available 24/7 at 1-800-874-2273.

🩺 We’ll see you back for normal operations on Tuesday, September 8!

📢 55th Medical Group September Operations Information:With September right around the corner, we want to make sure our p...
27/08/2026

📢 55th Medical Group September Operations Information:

With September right around the corner, we want to make sure our patients are aware of upcoming September schedule updates, including the Labor Day holiday and our September training schedule.

Please take a moment to review the upcoming dates and service availability below:

📅 Friday, September 4 – Limited Services

🟢 OPEN: Family Medicine Residency, BOMC, WOMC,Immunizations, Lab, Tricare Operations, Main Clinic Pharmacy, Physical Therapy, Public Health

🟡 MODIFIED OPS (Reduced Service availability): Dental, EFMP, Flight Medicine (AM Only), Mental Health, Optometry, Pediatrics, PRAP, Radiology, Women's Health

🔴 CLOSED: Audiology, Integrated Medicine, BX Satellite Pharmacy

🇺🇸 Monday, September 7 – Labor Day
All clinic and pharmacy services will be closed in observance of Labor Day.

📅 MDG Training Hours – September 2, 9, 16 & 30
The 55th Medical Group will open at 0730 and operate during normal business hours. Our regularly scheduled Wednesday morning training time (0700-0930) will not be observed on these dates.

📅 Wednesday, September 23 – Full Training Day Closure
The 55th Medical Group will be closed for training.

☎️ The Nurse Advice Line is available 24/7 at 1-800-874-2273.

💬 For questions or concerns, contact the 55th Medical Group Patient Advocate at [email protected].

**UPDATE** 1033 (CDT)✅ Phone Service RestoredPhone service has been restored at the 55th Medical Group. The 232-CARE lin...
21/07/2026

**UPDATE** 1033 (CDT)

✅ Phone Service Restored

Phone service has been restored at the 55th Medical Group. The 232-CARE line and direct clinic phone numbers are now operational. 🥳

Thank you for your patience!

🚨 Phone Service Disruption

The 55th Medical Group is currently experiencing issues with our phone lines. At this time, calls to the 232-CARE line and direct clinic phone numbers may not connect.

If you need medical advice, please contact the MHS Nurse Advice Line at 1-800-TRICARE (1-800-874-2273).

We are actively working to resolve the issue and will provide updates as soon as service is restored.

Thank you for your patience and understanding.

Address

NE

Opening Hours

Monday 07:30 - 16:30
Tuesday 07:30 - 16:30
Wednesday 07:30 - 16:30
Thursday 07:30 - 16:30
Friday 07:30 - 16:30

Telephone

+14022322273

Website

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