SunNav Healthcare Advocates

SunNav Healthcare Advocates As patient advocates, we help patients and those supporting them to navigate the complex healthcare system.
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We work directly with clients or their legal representative, to ensure they have a voice in their care and all info to make informed decisions

Medical situations can change quickly. A hospital admission, sudden decline, confusing diagnosis, medication issue, or d...
09/04/2026

Medical situations can change quickly. A hospital admission, sudden decline, confusing diagnosis, medication issue, or difficult healthcare conversation can leave patients and families overwhelmed and unsure what to do next.

SunNav Healthcare Advocates provides professional medical care support and patient advocacy services for individuals who need experienced guidance during complex healthcare situations.

Terry McLellan, RN, BCPA helps patients and caregivers navigate doctor appointments, hospital stays, treatment plans, medication management, follow-up care, and communication with healthcare providers. She works to ensure patients understand their care, have their questions answered, and receive coordinated, patient-centered support throughout the healthcare process.

Services include:

✔️ Medical appointment advocacy and support
✔️ Healthcare communication with providers and specialists
✔️ Care coordination and follow-up management
✔️ Bedside support during medical crises and hospitalizations
✔️ Guidance and support for caregivers and families

When healthcare becomes stressful, confusing, or emotionally overwhelming, experienced patient advocacy can help bring clarity, stability, and support when it matters most.

Call 214-273-0091
Visit SunNavHCA.com

09/04/2026

Somewhere along the way, we decided that once a patient has a psychiatric diagnosis, chronic pain history, or long medication list, suddenly everything they say becomes suspicious.

They’re “drug seeking.”
They’re “making it up.”
They’re “too complicated.”
They’re somebody else’s problem.

Meanwhile, some of these patients have spent YEARS being prescribed medications, shuffled between providers, undertreated, overtreated, and never given truly coordinated care.

And then we turn around and blame them for the mess the healthcare system helped create.

No.

A psychiatric diagnosis does not make a UTI less real.
A history of opioid use does not make pain imaginary.
A complicated medical history does not make someone undeserving of treatment.

We have to stop treating “psych patient” like a warning label and start treating the actual human being sitting in front of us.

Medical care. Mental healthcare. Medication management. Communication between providers.

It all has to work together.

Because when the system fragments the patient, the patient is the one who pays for it.

09/03/2026

Being discharged does not automatically mean you are ready to go home.

Before you leave, make sure the plan actually works:

✔️ Medications are correct.
✔️ You have a safe place to recover.
✔️ Equipment and home services are in place.
✔️ You know what happens next.

If those pieces are missing, your discharge is not ready.

Do not walk out the door without a safe plan in place.

And if you need help pushing for one, an independent patient advocate can help.

Big things are happening in Las Vegas this September!Terry McLellan, RN, BCPA will be speaking at the Healthcare Advocat...
09/03/2026

Big things are happening in Las Vegas this September!

Terry McLellan, RN, BCPA will be speaking at the Healthcare Advocate Summit which will be held in Las Vegas, September 8–11, 2026.

Her session:
Medicare-Covered Navigation: What Advocates Need To Know
September 10 | 3:00–3:45 PM

As more independent patient advocates explore how Medicare-covered services may fit into their practices, understanding the opportunities, requirements, and realities of this space matters.

Terry will be sharing what she has learned from doing the work firsthand and want to help fellow advocates better understand this evolving opportunity within patient advocacy so that they can better serve their clients AND their business.

If you're attending the Healthcare Advocate Summit, we hope you'll join us!
Drop a line and let us know you will there!!!

And if Medicare has been on your radar for your own advocacy practice, stay close. We'll be talking a lot more about it really soon.

💜 **EXCITING NEWS — SUNNAV IS GROWING!** 💙We are thrilled to announce that **SunNav Healthcare Advocates, LLC is expandi...
09/03/2026

💜 **EXCITING NEWS — SUNNAV IS GROWING!** 💙

We are thrilled to announce that **SunNav Healthcare Advocates, LLC is expanding into the Clifton/Waco area!**

Healthcare can be overwhelming, but you don’t have to navigate it alone. Our team works alongside individuals and families to help them understand their options, coordinate care, communicate with providers, navigate insurance challenges, and advocate for the care they deserve.

From managing complex or chronic healthcare needs to helping aging parents and supporting families through difficult healthcare decisions, **SunNav is here to help you navigate the journey.**

📍 **Now serving Clifton, Waco & surrounding communities**

💜 Independent Healthcare Advocacy
💙 Healthcare Navigation & Care Coordination
💜 Insurance & Medicare Navigation
💙 Appointment & Provider Coordination
💜 Support for Seniors & Family Caregivers
💙 Chronic & Complex Care Navigation

We are incredibly excited to become part of the Clifton/Waco community and bring **compassionate, knowledgeable healthcare advocacy closer to home.**

**Your Health. Your Journey. Our Mission.**

🌐 [www.sunnavhealthcare.com](http://www.sunnavhealthcare.com)
📞 214-273-0091

09/02/2026

Somewhere along the way, we decided that once a patient has a psychiatric diagnosis, chronic pain history, or long medication list, suddenly everything they say becomes suspicious.

They’re “drug seeking.” They’re “making it up.” They’re “too complicated.” They’re somebody else’s problem.

Meanwhile, some of these patients have spent YEARS being prescribed medications, shuffled between providers, undertreated, overtreated, and never given truly coordinated care.

And then we turn around and blame them for the mess the healthcare system helped create.

No.

A psychiatric diagnosis does not make a UTI less real. A history of opioid use does not make pain imaginary. A complicated medical history does not make someone undeserving of treatment.

We have to stop treating “psych patient” like a warning label and start treating the actual human being sitting in front of us.

Medical care. Mental healthcare. Medication management. Communication between providers.

It all has to work together.

Because when the system fragments the patient, the patient is the one who pays for it.

Meet Terry McLellan, RN, BCPA — founder of SunNav Healthcare Advocates.With over 30 years of healthcare experience, Terr...
09/01/2026

Meet Terry McLellan, RN, BCPA — founder of SunNav Healthcare Advocates.

With over 30 years of healthcare experience, Terry helps patients and families navigate confusing medical situations with clarity, confidence, and compassionate support.

From coordinating care and preparing for appointments to helping clients understand diagnoses, treatment options, and next steps, Terry brings experienced guidance when healthcare feels overwhelming.

Because no one should feel lost trying to manage their health alone.

Call 214.273.0091 to learn more about patient advocacy services.

Medicare doesn’t have to feel confusing. With the right guidance, it becomes clear, manageable, and something you can mo...
09/01/2026

Medicare doesn’t have to feel confusing. With the right guidance, it becomes clear, manageable, and something you can move through with confidence.

At SunNav, we take it step by step - your pace, your questions, your needs.

No overwhelm.
No guesswork.
Just real answers and steady support.

Now welcoming Traditional Medicare clients.

Start here: SunNavHCA.com

09/01/2026

We keep acting shocked when a mental health crisis becomes a tragedy, while ignoring all the places the system failed beforehand.

Postpartum depression and postpartum psychosis are real. They are serious. And they require actual, coordinated mental healthcare, not a revolving door of appointments, medications, referrals, insurance barriers and “follow up if it gets worse.”

The Lindsay Clancy trial has forced postpartum mental health into the national conversation. Her defense argues that she was experiencing postpartum psychosis when she killed her three children; prosecutors dispute that she lacked criminal responsibility. As of today, the jury is still deliberating.

Whatever that jury decides, there is a much bigger conversation we cannot keep avoiding.

Where were the systems meant to protect a mother in severe psychiatric distress?
Where was the coordinated care?
Where was the urgency?
We are very quick to say “shame on that mother” after something horrific happens.

I want to know when we start saying:
Shame on a healthcare system that repeatedly allows desperately ill people to fall through the cracks.

Mental health care is healthcare.

Treat it like someone’s life depends on it.

Because sometimes it does.

Address

Dallas, TX

Telephone

+12142730091

Website

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