Walters Health Insurance Service

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Walters Health Insurance Service your local Medicare supplement and Medicare Advantage agent for over 25 years.

10/04/2026

Good Sunday afternoon, I've spent the majority of this past week contacting my clients on Blue Cross Advantage PPO and Enhanced Plus plans letting them know there are changes coming and assuring them Blue Cross didn't cancel their plan and they need to find something else. Which is what a lot of our competitors are telling them so they can sell them their product. You can keep the plan, it's just not available to new customers anymore. Starting this week, I will be making appointments to go see every one of them over the next few weeks to review the changes and their option to stay or move to another Blue Cross plan. If your current agent doesn't do that for you then you need a new agent. The agent at the end of a 1-800 number from another state will not be calling you if your plan changes, You may get a letter that's going to end up on your counter or in a pile with all the other insurance junk mail you get. You won't find out until you need it or the enrollment period has passed. If you are worried or confused about your plan and options or just want to ask a question that agent 1-800 is not calling you back about then please reach out to me. If you will be turning 65 soon and don't know the whole process of signing up for Medicare Parts A & B and when to get started I can help you with that as well.

09/28/2026

Good morning, there's a lot going on in health insurance right now and even more so if you are on Medicare and have a supplement or advantage plan. Just a reminder that Medicare supplements went up about 20 percent in June and unfortunately some advantage plans are going up too. If you are my client and on the Advantage PPO plan there is a premium increase and reduction of some benefits planned for 2027. That plan is no longer available to new clients but if you now have it, you can keep it. You will be receiving an annual notice of change outlining the changes that are coming. I will be reaching out to each of you soon to go over those and help you move to the plan that is replacing the PPO plan if you want to. Basically, all the Medicare and health benefits of the policy stay the same, it's just the supplemental benefits like vision, dental and hearing that have some changes. Thank you for your business, we'll talk soon.

09/23/2026

Hello, I just want everybody to be aware that as we get closer to the annual enrollment period more and more people or AI that sounds like real people will be calling to try to switch your Medicare plans, especially Advantage plans. I had a call this morning from Elm city, not a potential spam call so I answered it. First thing she said was my Blue Cross and Blue Shield advantage plan was being canceled dec 31st and I needed to get a new plan to be eff. Jan 1st. If you try to say anything you realize it's a recording and they proceed to ask you questions. Like are you between 65 and 70. anything to get you to say YES. PLEASE, PLEASE, PLEASE don't answer to anything and never ever say yes to a question, it's best to hang up. if you say hello and there's a pause before someone starts talking that is the trigger to start the recording, if you answer yes to anything then they have all they need to switch your plan without you knowing. I know this sounds like mission impossible stuff but it's real, I've had to help several people get moved back to their original plan. Two never knew their plan had changed until they went to their Dr. and if it's outside of the enrollment period you may not be able to move back. Tell your friends, family and anybody that will listen about this. There are some changes coming to some Blue Cross plans and if you are my client I will be reaching out to you and you may receive a letter from them, but they will not call you and tell you your plan is cancelling. If you receive such a call, hang up, call me or the Blue Cross customer service number on your card if you want any info about your plan.

09/16/2026

Hello everybody, Annual enrollment is just around the corner (October 15) and as usual there are some changes to a lot of medicare advantage plans. Medicare supplement plans changed in June, remember that premium increase? BCBSNC Advantage plan premiums aren't changing but some of their benefits are, and not all bad. Soon I will be reaching out to all my clients to review your plan with you in case you want or need to make any changes. For those of you who are not my clients I hope your agent contacts you, there's a lot going on you need to be aware of, but I'm pretty sure he/she won't. If you think you may need to review your plan, change plans or just have an agent that answers the phone and calls you back, then call me. 252-903-3550

08/31/2026
08/27/2026

A new Medicare enrollment period is fast approaching ( October) so I thought I would kick it off with a new billboard. If you think it's time to change to a company that's been rock solid in NC for 90 years or you just want to update the Blue Cross plan you already have or maybe just a review so you understand what your current plan covers, call me, I will be glad to help.

your local Medicare supplement and Medicare Advantage agent for over 25 years.

07/25/2026

Good afternoon, I have some new information I feel the need to update you on. One of my customers called and said she was on the phone with someone who said they were her health provider, not sure if he was from her Dr's office or the clinic she goes to. Anyway, they told her they already had her name, phone number and address but needed her Medicare number to update their records. She was Leary so she asked them to hold while she called me on her home phone. Of course I told her not to give them any information, don't say yes to anything and it's best to just hang up. If your Dr. has you as a patient you can rest assured, he has your Medicare number, he needs that to get paid and even if you change insurance companies your Medicare number doesn't change. You can update that the next time you go to your appointment. I advised her if she said anything at all to tell them she would provide that info. on her next visit. It's a shame that elderly people have to be on guard all the time because of dishonest people. Be aware and tell others about this as well.

07/25/2026

Hi, WOW. I've had a lot of people contact me about their insurance with United healthcare and I'm sorry so many of you are having to deal with this. The main take away is to not wait until the last minute to reach out to Medicare services. if you received a letter then it tells you what you should do but in case you haven't or misplaced it here's the number to call. 1-800-medicare (9633-4227). it's down to the wire now as in-network coverage ends July 29 for Vidant medical group and ECU medical group physicians and August 7th for ECU Health hospitals so if you pick a plan now you still will most likely not have your new cards and insurance information by then but you will be covered by the new plan. I'm not 100 percent sure how long the special enrollment period will last

Address

4034 NC 111 S
Macclesfield, NC
27852

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12529033550

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