The Compass Collective

The Compass Collective ꕀ patient advocacy + healthcare navigation
ꕀ trauma-informed coaching
ꕀ SWaM certified.
ꕀ located in virginia.

08/26/2026

I know people who work in prior authorizations who don't do appeals.

The insurance company denies the medication, the denial comes back, and that's where it ends.

And I have a problem with that.

A denial does not always mean the fight is over. Sometimes it means we need more documentation. Sometimes we need to show what the patient has already tried. Sometimes we need a letter of medical necessity. Sometimes we need to appeal and make the insurance company look at the case again.

When we have the knowledge to keep fighting for a patient's medically necessary medication and simply don't, we're failing that patient.

This is one of the exact reasons I offer prior authorization appeal support through The Compass Collective.

Because “denied” shouldn't automatically mean “give up.”

I have some exciting news. 🥹The Compass Collective is officially SWaM Certified by the Commonwealth of Virginia!✨ Small ...
08/11/2026

I have some exciting news. 🥹

The Compass Collective is officially SWaM Certified by the Commonwealth of Virginia!

✨ Small Business
✨ Micro Business
✨ Women-Owned Business
✨ Minority-Owned Business

I started The Compass Collective because I knew I had knowledge that could actually help people. What started with me simply wanting to make things a little easier for someone else has slowly turned into an actual business that I’m incredibly proud of.

And now we’re certified 🥹

I’m still building. I’m still learning. But I’m doing exactly what I said I was going to do.

One step at a time 💛

08/10/2026

Heal & Rise LLC offers mental health and substance use treatment and medication management services. Heal & Rise LLC also provides assessments, including ma*****na assessments. Heal for the betterment of your health.

08/08/2026

🚨Reminder🚨

This Saturday, GCS will be at Stone Mill Bakery in Lutherville for a networking event! All mental health or associated medical providers are welcome to attend this event.

We hope to see you there!!!

🗓 Saturday, August 8, 2026
🕐 10:00 a.m. - 11:30 a.m.
📍 Stone Mill Bakery: 10751 Falls Rd, Unit 123, Lutherville Timonium, MD 21093

07/30/2026

GLP-1 weight-loss medications are everywhere—but patient advocates need more than headlines and success stories to help clients make informed decisions
Join NAHAC and Keller, PhD, BCPA for Beyond the Hype: What You Should Know About GLP-1 Weight-Loss Medications.

This practical webinar will cover how these medications work, who may benefit, safety and side effects, long-term use, compounded products, cost and insurance barriers, and the advocate’s role in supporting informed care.

📅 Tuesday, August 18, 2026
🕒 3 PM ET | 2 PM CT | 1 PM MT | 12 PM PT
🎓 NAHAC has applied for approval of 1 General BCPA CE credit from the PACB. Approval is pending.
🔗 Register: https://tinyurl.com/Beyond-the-hype-GLP-1

One of the biggest goals I have for The Compass Collective is for it to become more than just a business.I want it to be...
07/28/2026

One of the biggest goals I have for The Compass Collective is for it to become more than just a business.

I want it to become a trusted hub of resources.

Whether you need a therapist, a patient advocate, a REALTOR®, an attorney, a financial professional, or someone else you can count on, I want this to be a place where you know you'll be connected with people who genuinely care.

If you're thinking about buying or selling a home, I'm happy to recommend someone I trust.

Meet my mother-in-law, Terrie, who has been helping families navigate the real estate process with professionalism, integrity, and heart. 🏡💚

If homeownership is on your heart, I encourage you to reach out to her.

And if there's ever a service you're looking for, let me know. If I don't know someone yet, I'll find them. That's the vision behind The Compass Collective.

💡 PA Tip TuesdayOne of the biggest reasons prior authorizations get delayed?Incomplete clinical documentation.Before you...
07/28/2026

💡 PA Tip Tuesday

One of the biggest reasons prior authorizations get delayed?

Incomplete clinical documentation.

Before you submit, make sure your office note clearly includes:

✔ Diagnosis
✔ Previous therapies tried (if applicable)
✔ Why previous therapies were discontinued or aren't appropriate
✔ Current symptoms and disease severity
✔ Relevant testing or clinical findings

Taking a few extra minutes to ensure your documentation tells the full clinical story can save days, and sometimes even weeks, of back-and-forth with the insurance company.

What's one prior authorization challenge your office runs into most often?

07/13/2026

healing changes your relationships. not because you’ve become difficult, but because you’ve stopped accepting what once hurt you.

Address

Newport News, VA

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