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Looking for a VMA who already knows WellSky? Our experienced virtual medical assistants give home health and hospice age...
10/16/2026

Looking for a VMA who already knows WellSky? Our experienced virtual medical assistants give home health and hospice agencies a head start, bringing existing platform knowledge to the role from day one.

This allows your team to focus onboarding on agency-specific workflows, documentation standards, and operational needs rather than starting with the software basics.

Start with WellSky experience. Focus on what makes your agency unique.

Hiring someone who already knows WellSky doesn't mean skipping onboarding.It means spending less time on software basics...
10/15/2026

Hiring someone who already knows WellSky doesn't mean skipping onboarding.

It means spending less time on software basics and more time on your agency's specific workflows.

For home health and hospice agencies, that could mean focusing onboarding on caregiver call-outs, client service cancellations, documentation procedures, and other day-to-day operations.

Prior WellSky experience gives your team a head start, but understanding how your agency works is just as important.

Read the full blog for 5 steps to onboard a WellSky-experienced virtual medical assistant. Link in the first comment.

Would your remote team pass a HIPAA (Health Insurance Portability and Accountability Act) training check today? Save the...
10/14/2026

Would your remote team pass a HIPAA (Health Insurance Portability and Accountability Act) training check today?

Save these 6 things to require before anyone touches patient data.

Hospice administrators, are your addendum deadlines being tracked, or are they getting lost between handoffs?With the ne...
10/13/2026

Hospice administrators, are your addendum deadlines being tracked, or are they getting lost between handoffs?

With the new written addendum requirements, keeping the process on schedule means more than knowing the 5-day and 3-day deadlines. Your team also needs a clear way to track updates, signatures, and medical record filing.

Our latest guide breaks down the six fields your tracker needs and practical ways to keep the process organized.

Get your free Addendum Tracker by completing this short form. Weโ€™ll email you a copy:
https://forms.gle/84KQdSGQwB5h9VDG7

Disclaimer: This guide and tracker are for informational and administrative support only. They do not constitute legal or clinical advice or guarantee regulatory compliance. Confirm applicable requirements with your compliance officer, Medicare contractor, or legal counsel.

10/12/2026

Open Enrollment starts October 15, and your front desk may feel the impact first.

Hereโ€™s what a Virtual Medical Assistant can help take off your phones, plus the one call that should go directly to Medicare.

Less time teaching the system means more time learning how your team works. Our Client Success Manager shares what clien...
10/09/2026

Less time teaching the system means more time learning how your team works. Our Client Success Manager shares what clients notice when their Virtual Medical Assistant (VMA) already knows the platform.

Families comparing hospices may soon have another detail to consider.Under the FY 2027 hospice rule, hospices that don't...
10/08/2026

Families comparing hospices may soon have another detail to consider.

Under the FY 2027 hospice rule, hospices that don't submit required quality data may receive a Care Compare indicator.

That makes it worth checking your iQIES (Internet Quality Improvement and Evaluation System) reports now, especially for missing HOPE (Hospice Outcomes and Patient Evaluation) submissions.

We break down what hospices should know, what to check, and why it matters in the full story below.
๐Ÿ‘‡ Read the full breakdown in the comments.

๐—™๐—ฌ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ ๐—ถ๐˜€ ๐—ต๐—ฒ๐—ฟ๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ต๐—ผ๐˜€๐—ฝ๐—ถ๐—ฐ๐—ฒ ๐˜๐—ฒ๐—ฎ๐—บ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐—ป ๐—ป๐—ฒ๐˜„ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฟ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜๐—ผ ๐—ธ๐—ฒ๐—ฒ๐—ฝ ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ ๐—ผ๐—ณ.As of October 1, CMS increased hosp...
10/07/2026

๐—™๐—ฌ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ ๐—ถ๐˜€ ๐—ต๐—ฒ๐—ฟ๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ต๐—ผ๐˜€๐—ฝ๐—ถ๐—ฐ๐—ฒ ๐˜๐—ฒ๐—ฎ๐—บ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐—ป ๐—ป๐—ฒ๐˜„ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฟ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜๐—ผ ๐—ธ๐—ฒ๐—ฒ๐—ฝ ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ ๐—ผ๐—ณ.

As of October 1, CMS increased hospice payment rates by 2.3%. Hospices that do not meet required quality reporting requirements face a four-percentage-point reduction, which results in a 1.7% decrease from FY 2026 rates.

For operations teams, that makes accurate reporting and consistent follow-up even more important.

A few things worth reviewing now:

โ€ข Check CMSโ€™s September 24 training on HOPE data submission and iQIES provider reports.
โ€ข Review iQIES reports for submission issues, errors, and missing data.
โ€ข Confirm your billing team is using the FY 2027 rates and the new $36,174.75 aggregate cap.

These are the kinds of administrative workflows where a trained Virtual Medical Assistant can help keep reports, follow-ups, documentation, and submission tasks organized.

Militante (must be tagged), a former hospice administrator, breaks down the FY 2027 changes and what hospice leaders should be watching in our latest blog.

๐™๐™š๐™–๐™™ ๐™ฉ๐™๐™š ๐™›๐™ช๐™ก๐™ก ๐™—๐™ง๐™š๐™–๐™ ๐™™๐™ค๐™ฌ๐™ฃ ๐™ฉ๐™๐™ง๐™ค๐™ช๐™œ๐™ ๐™ฉ๐™๐™š ๐™ก๐™ž๐™ฃ๐™  ๐™ž๐™ฃ ๐™ฉ๐™๐™š ๐™›๐™ž๐™ง๐™จ๐™ฉ ๐™˜๐™ค๐™ข๐™ข๐™š๐™ฃ๐™ฉ.

10/06/2026

Your referrals don't wait for training to finish. A Virtual Medical Assistant (VMA) with WellSky experience spends less time learning the system and more time supporting your workflow.

Book your free consultation:
๐Ÿ“ž (714) 676-8488
๐Ÿ“ง [email protected]
๐ŸŒ phoenixvirtualstaff.com

What changes when a new hire already knows the platform?The client can spend less time teaching the software and more ti...
10/02/2026

What changes when a new hire already knows the platform?

The client can spend less time teaching the software and more time teaching how their organization works.

That was Myraโ€™s experience. Instead of starting with system basics, onboarding focused on the clientโ€™s own procedures and day-to-day workflows.

Platform experience does not remove onboarding, but it can help your team spend that time where it matters most.

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1100 Town & Country Road Suite 1250
Orange, CA
92868

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