06/18/2026
Turning Obstacles into Progress: Our Recent Trip to PHL ✈️💙
For three years, traveling back-and-forth from Charlotte to the Children's Hospital of Philadelphia (CHOP) for TJ’s medical care has been one of the hardest things our family does. Navigating airports with a custom wheelchair is often exhausting, and we have faced our share of frustrating, negative moments regarding disability rights and accessibility.
But this past trip was different. Instead of just accepting the status quo, we were determined to advocate for real change. TJ’s dad, Tim Johnson, connected directly with the Director of Customer Care at PHL and leaders from American Airlines.
We sat down with their executive team to share our experiences- not to complain, but to collaborate. And they truly listened.
Instead of offering empty apologies, they showed us the actual work they’ve been doing to build a “curb to cloud" customer experience for travelers with mobility devices. They are implementing new procedures, creating clear signage (like blue bollards and window clings so families know exactly where to go), and asking for our direct feedback to make sure they get it right.
To top it all off, they even threw TJ an incredible birthday celebration in their office! 🎉 (The photos say it all!)
We are so incredibly grateful to the team at American Airlines PHL for showing up, listening, and genuinely committing to doing better for the disability community.
-🎂 A Special Request for TJ’s Birthday & My Husband's 40th
TJ fights hard every day against DEGS1, an ultra-rare form of leukodystrophy with fewer than 100 cases worldwide. CHOP is the lifeline that keeps him moving forward, which is why these flights matter so much to our family.
For my husband's 40th birthday, we are on a mission to raise $40,000 for leukodystrophy research at CHOP by July 26.
If you want to help us build a better, more accessible world and support life-changing research for kids just like TJ, please consider donating or sharing our link below. Every single bit of support matters.
👇 Donate to the CHOP Foundation here:
https://chop.donordrive.com/campaigns/40-for-40