Nextcare

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Nextcare Nextcare is the leading “Third Party Administrator” (TPA) for the Medical Insurance industry.

Nextcare is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA region. Since its establishment in 1999, the company specializes in providing complete health insurance management and administration services to insurers and other healthcare payers providing the perfect balance between the best customer service and the maximum cost optimization in addition to compliance with regulators. Nextcare operates the region’s first 24/7 medically staffed and multilingual call center for a direct and partner network allowing cashless access across various countries. With more than 4 million members under management, the company administers an annual portfolio of over USD 1 Billion claims in value and 8.5 Million claims in volume for more than 120 clients including insurance companies and self-funded schemes. Being a member of the renowned Allianz Group, Nextcare creates and tailors health insurance management programs covering Customer Service, Risk Assessment Solutions, Managed Care Services, Software Solutions and Added Services. Nextcare employs more than 1.100 employees located in its branches in the UAE, Lebanon, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco and Tunisia.

Looking after your mental wellbeing shouldn’t have to wait until you’re struggling.Through the Wellness Hub in Lumi, mem...
28/09/2026

Looking after your mental wellbeing shouldn’t have to wait until you’re struggling.

Through the Wellness Hub in Lumi, members can now get 50% off their first year of Calm Premium, with guided meditations, Sleep Stories, and daily mindfulness content to help manage stress, improve sleep, and build everyday resilience.

What helps you make mental wellbeing part of your everyday routine?

Discover more through the Wellness Hub: https://nch.mobi/4b8nw8x

Today, we celebrate the Kingdom of Saudi Arabia's rich heritage, remarkable achievements, and inspiring vision for the f...
23/09/2026

Today, we celebrate the Kingdom of Saudi Arabia's rich heritage, remarkable achievements, and inspiring vision for the future. Wishing our colleagues, partners, clients, and the people of Saudi Arabia a joyful and memorable National Day.

Expert care should be easy to access.Specialist Teleconsultations are now available through Lumi's Telehealth service, g...
17/09/2026

Expert care should be easy to access.

Specialist Teleconsultations are now available through Lumi's Telehealth service, giving members convenient access to expert medical care wherever they are.

Available now: Pediatrics, Internal Medicine and Family Medicine.

By bringing more specialist care into Lumi, we're making it easier for members to access the right care when they need it.

📱 Discover specialist consultations through the Lumi app.

Download Lumi, Nextcare's revolutionary health app for a 360-degree approach to managing your health insurance. Access your digital insurance card, claims, provider network, telehealth services, and more at your fingertips.

Preventing burnout doesn't always require big changes. Small, consistent habits can make a difference.Prioritising your ...
14/09/2026

Preventing burnout doesn't always require big changes. Small, consistent habits can make a difference.

Prioritising your day, taking proper breaks, setting realistic boundaries and asking for support when you need it can all help make the working day more sustainable.

Through the Wellness Hub on Lumi*, members can access tools and resources designed to support healthier habits and everyday wellbeing—helping make prevention part of daily life.

Explore the Wellness Hub on Lumi: https://nch.mobi/4b8nw8x

What small habit makes the biggest difference to your working day?

*Terms and conditions apply.

As we celebrate Emirati Women’s Day, we recognise the remarkable achievements, resilience, and contributions of Emirati ...
28/08/2026

As we celebrate Emirati Women’s Day, we recognise the remarkable achievements, resilience, and contributions of Emirati women who continue to inspire progress and shape the future of our communities and nation.

A special thank you to our Emirati colleagues! Your dedication, talent, and leadership make a difference every day, and we are proud to have you as part of our team.

19/08/2026

❤️ Looking after your heart is important all year round, especially during busy holiday periods.

Between celebrations, travel, rich meals, and packed schedules, it's easy to overlook the impact these changes can have on our heart health.

In this short video, . Mohammad Almalah shares practical tips to help you maintain a healthy heart, recognize warning signs that shouldn't be ignored, and support wellbeing in the workplace during demanding times.

Remember: small healthy choices and acting quickly when something doesn't feel right can make a big difference.

🎥 Watch the video to learn more.

12/06/2026

Breathe better, live better.
Dr. Divya shares simple tips to protect your lungs from air pollution, improve indoor air quality, and know when to seek medical advice. Your lungs work hard every day; take care of them.

This Eid Al-Adha, we celebrate the spirit of unity, resilience, and shared values that continue to guide and inspire our...
26/05/2026

This Eid Al-Adha, we celebrate the spirit of unity, resilience, and shared values that continue to guide and inspire our mission every day.

To our colleagues and customers, we extend our warmest wishes for a meaningful celebration filled with gratitude, peace, and serenity. May this special occasion bring strength, happiness, and togetherness to you and your loved ones.

Eid Al-Adha Mubarak!

“We are redefining access to healthcare through digital innovation, and Dr. Chat, available on the Lumi App, is just one...
21/05/2026

“We are redefining access to healthcare through digital innovation, and Dr. Chat, available on the Lumi App, is just one example,” says Gaelle Chiodi, Head of Digital Health Services, PM&I, HSU, Allianz Partners, Health.

Powered by , Dr. Chat seamlessly connects members via text, in the language of their choice*, to more than 1,000 doctors. Timely health guidance is available to Dr. Chat users 24 hours a day, across 19 countries**.

The future of is digital, and it’s already here. Solutions like Dr. Chat are helping to make quality healthcare more accessible, scalable, and convenient for members worldwide.

To learn more about our digital health solutions, visit https://nch.mobi/4uYQa3n

*Dr Chat is available in 20+ languages.
**Service availability depends on insurance coverage and location.

19/05/2026

Experiencing bloating or digestive discomfort more often than you’d like? You’re not alone.

In this video, Dr. Divya Bansal, Family Medicine Consultant, explains why sensitive digestion is so common and shares simple, realistic tips to support gut health, along with signs you shouldn’t ignore.

Your gut is a key part of your overall well-being. Start by listening to it.

Address

Dubai
80864

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Sunday 08:00 - 17:00

Telephone

+97142708000

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