Nextcare

Nextcare Nextcare is the leading “Third Party Administrator” (TPA) for the Medical Insurance industry.

Nextcare is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA region. Since its establishment in 1999, the company specializes in providing complete health insurance management and administration services to insurers and other healthcare payers providing the perfect balance between the best customer service and the maximum cost optimization in addition to c

ompliance with regulators. Nextcare operates the region’s first 24/7 medically staffed and multilingual call center for a direct and partner network allowing cashless access across various countries. With more than 4 million members under management, the company administers an annual portfolio of over USD 1 Billion claims in value and 8.5 Million claims in volume for more than 120 clients including insurance companies and self-funded schemes. Being a member of the renowned Allianz Group, Nextcare creates and tailors health insurance management programs covering Customer Service, Risk Assessment Solutions, Managed Care Services, Software Solutions and Added Services. Nextcare employs more than 1.100 employees located in its branches in the UAE, Lebanon, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco and Tunisia.

This Eid Al-Adha, we celebrate the spirit of unity, resilience, and shared values that continue to guide and inspire our...
26/05/2026

This Eid Al-Adha, we celebrate the spirit of unity, resilience, and shared values that continue to guide and inspire our mission every day.

To our colleagues and customers, we extend our warmest wishes for a meaningful celebration filled with gratitude, peace, and serenity. May this special occasion bring strength, happiness, and togetherness to you and your loved ones.

Eid Al-Adha Mubarak!

“We are redefining access to healthcare through digital innovation, and Dr. Chat, available on the Lumi App, is just one...
21/05/2026

“We are redefining access to healthcare through digital innovation, and Dr. Chat, available on the Lumi App, is just one example,” says Gaelle Chiodi, Head of Digital Health Services, PM&I, HSU, Allianz Partners, Health.

Powered by , Dr. Chat seamlessly connects members via text, in the language of their choice*, to more than 1,000 doctors. Timely health guidance is available to Dr. Chat users 24 hours a day, across 19 countries**.

The future of is digital, and it’s already here. Solutions like Dr. Chat are helping to make quality healthcare more accessible, scalable, and convenient for members worldwide.

To learn more about our digital health solutions, visit https://nch.mobi/4uYQa3n

*Dr Chat is available in 20+ languages.
**Service availability depends on insurance coverage and location.

19/05/2026

Experiencing bloating or digestive discomfort more often than you’d like? You’re not alone.

In this video, Dr. Divya Bansal, Family Medicine Consultant, explains why sensitive digestion is so common and shares simple, realistic tips to support gut health, along with signs you shouldn’t ignore.

Your gut is a key part of your overall well-being. Start by listening to it.

What if you could check your wellbeing vital signs in 30 seconds using only your phone? Read on!VitalSigns*, an AI-power...
11/05/2026

What if you could check your wellbeing vital signs in 30 seconds using only your phone? Read on!

VitalSigns*, an AI-powered, contactless feature in the Lumi app, allows you to check key health metrics using nothing more than your phone’s camera. Simply scan your face, and VitalSigns can help you track important health indicators like:

- Heart rate
- Respiration rate
- Cardiac stress index
- Estimated blood pressure

Vitalsigns empowers you to stay in tune with your wellbeing every day, and without the need for any fancy equipment.

Try VitalSigns in the Lumi app today and keep track of what matters most.... your wellbeing.

*Service availability may vary depending on your insurance coverage and location.

28/04/2026

In celebration of , our team proudly took part in a mangrove tree-planting initiative with the Emirates Environmental Group in Ras Al Khaimah.

It was inspiring to come together, get hands-on, and contribute to a cause that truly makes an impact.

A big thank you to everyone involved, with special appreciation to Ashley Dias, Rosario Zubiaga and Jeffrey Dinglas for their support and participation.

Together, we continue to take meaningful steps towards a more sustainable future.

Prefer to speak to a doctor from the comfort of home? With Telehealth*, available on the Lumi app, you can access profes...
09/04/2026

Prefer to speak to a doctor from the comfort of home? With Telehealth*, available on the Lumi app, you can access professional medical care without leaving your workplace or living room. No waiting rooms. No travelling to your GP. Just care that meets you wherever you choose to be.

Tried Telehealth? Share your experience with us.

*Service availability may vary depending on your insurance coverage and location.

Warm Easter wishes to all. May this Easter be filled with peace, meaningful connections, and renewed energy for the seas...
04/04/2026

Warm Easter wishes to all. May this Easter be filled with peace, meaningful connections, and renewed energy for the season ahead.

As communities around the world celebrate the end of Ramadan, we wish peace, happiness, and prosperity to all observing ...
19/03/2026

As communities around the world celebrate the end of Ramadan, we wish peace, happiness, and prosperity to all observing this time. May this Eid be filled with joy, peace and special moments with your loved ones.
Eid Mubarak!

10/03/2026

𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐬𝐭𝐚𝐫𝐭𝐬 𝐰𝐢𝐭𝐡 𝐥𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠, 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐨𝐧.
Members of the Nextcare team recently took part in a powerchair football activity at SESOBEL, gaining a hands-on perspective on inclusive sport and collaboration. They were joined by the Lebanese Football Association and players from the Lebanon National Football Team for the launch of the first Bumper in Lebanon.

Jessica Dib, People & Culture Manager of Nextcare Lebanon shares, "This interactive experience was a powerful reminder that inclusion is essential and that every child has the right to play, participate, and feel part of the game. Together, we celebrate a step forward toward a more inclusive and joyful future for all children.”

Despite the current regional situation, our services will continue as normal. For claim approvals or assistance, please ...
05/03/2026

Despite the current regional situation, our services will continue as normal. For claim approvals or assistance, please contact [email protected], where our teams are ready to help.

Address

Dubai
80864

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Sunday 08:00 - 17:00

Telephone

+97142708000

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