19/10/2026
Meeting a new support worker for the first time can feel like a mix of excitement and nerves. Getting to know someone new takes time, and that is completely okay.
Here are some ways the first weeks can work well:
• Take the time you need. Some people settle in quickly, others prefer a gradual introduction, and both are valid.
• Share what matters to you in your own words: your routines, how you like things done, what helps you feel comfortable, and anything that would not work for you.
• Agree together on how you will communicate: how you prefer to give feedback, and what to do if something needs to change.
• It is fine to say no to something. Respect goes both ways, and a good working relationship is built on it.
• Small moments count. Learning how someone takes their tea, remembers their interests or celebrates their wins is how trust grows.
Your support should feel safe, respectful and genuinely yours. If a match is not the right fit, you can say so, and that is part of being heard, not a failure.
At Comprehensive Care Services, we take the time to listen first, so support is shaped around the person, not the other way around.
Talk to us about support that starts with getting to know you: 02 4263 6474
