AssistU Care and Support Services

31/08/2026

We are looking for a Superstar to oversee our Support Coordination team....

Support Coordination Team Leader providing leadership and oversight of the Support Coordination team.

18/08/2026

💙 AssistU Care and Support Services is proud to sponsor the 2026 Cancer Wellness Raffle!

We’re thrilled to support the incredible work of the Cancer Wellness Centre and the difference they make for people affected by cancer in our community.

Grab your tickets and go in the draw to win some amazing prizes! 🌟🎟️

🌟 Win big and help others! Our Cancer Wellness Raffle for 2026 is officially live. 🌟

100% of funds raised support the Cancer Wellness Centre, helping us continue providing our free programs and services including counselling, oncology massage, exercise programs and support groups for people affected by cancer.

Prizes include:
🏖️ 1st prize – A luxury coastal escape to Mollymook, NSW
🏡 2nd prize – A home upgrade package, including a Thermomix TM7
💻 3rd prize – The ultimate productivity package, with a brand-new HP laptop and Dell conferencing monitor

Which prize are you most excited for?

Tickets are $10 each – or grab a bundle of six tickets for $50. Get yours today: https://cancer-wellness-raffle-2026.raiselysite.com/

Thank you to our incredible sponsors ASTEC Equipment Services, Barry Plant Ballarat, AssistU Care and Support Services, and Airport Shuttlebus Ballarat.

16/07/2026

🎉 Support Coordination Referrals Are Now Open at AssistU! 🎉

We're excited to announce that, with two new Support Coordinators joining our growing team, AssistU Care & Support Services is once again accepting new Support Coordination referrals.

At AssistU, we believe Support Coordination is about more than connecting participants with services, it's about building genuine relationships and helping you get the most from your NDIS plan.

Why choose AssistU?

💙 Registered NDIS Provider

🤝 A trauma-informed approach isn't just something we talk about—it's embedded into everything we do. Our team receives in-house trauma-informed training to ensure every participant is supported with understanding, respect and consistency.

🌱 We focus on building your independence, capacity and confidence to achieve meaningful outcomes.

📍 Proudly local to Ballarat, with strong community connections and a collaborative approach to supporting participants.

📞 Responsive, approachable and committed to delivering high-quality, person-centred support.

Whether you're looking for a Support Coordinator for the first time or considering a change, we'd love to show you the AssistU difference.

🌐 Visit: www.assistucss.com.au

📩 To submit a referral, simply click the "Referral" button in the top right-hand corner of our website.

📧 Have questions? Contact our team at [email protected] or call 0410 005 558

We look forward to supporting you on your NDIS journey.

10/06/2026

🌟 We're Hiring – Support Coordinator 🌟

Join the team at AssistU Care & Support Services!

We're looking for a Support Coordinator who is passionate about empowering people to live safer, more independent, and fulfilling lives through person-centred and trauma-informed practice.

✨ What We Offer:
✔ Flexible working arrangements
✔ Minimum 12 hours per week, with the potential to increase up to 33 hours per week depending on the successful candidate's experience and performance
✔ Supportive and collaborative team culture
✔ Ongoing supervision, training, and professional development
✔ The opportunity to make a meaningful difference in people's lives

📋 Essential Requirements:
• Experience in Support Coordination or case management within disability services, Out-of-Home Care, child protection, or a similar field
• Knowledge of the NDIS, case management, and trauma-informed practice
• Strong communication, advocacy, and problem-solving skills
• Current driver's licence
• Relevant screening checks (or willingness to obtain)

At AssistU, everything we do is guided by our values of Courage, Empowerment, and Integrity.

📧 To Apply:
Please send your resume and a short cover letter to:
[email protected]

⚠️ Applications will only be considered if both a resume and cover letter are submitted.

Applications Close: 5:00 pm, 19 June 2026

📞 For a Position Description or to Discuss the Role:
Contact Sally Dupcinov on 0410 202 604 or email [email protected].

We'd love to hear from you!

10/04/2026

We thought it was time for a little AssistU photo dump!

We've been busy out in the community, building skills and making most of every opportunity and this is just a small glimpse of what we've been up too

🦁 Visiting the Zoo for community access
🌻 Exploring the Ballarat Farmers Market
🦘 Ballarat Wildlife Park was a big hit
🎳 Team bonding with bowling + lunch for the Support Coordination team (thanks Sally!)
🌸 Enjoying the beautiful Begonia Festival for the first time that was held in Ballarat

In the background...
🚌 Transport training around Ballarat, learning how to navigate buses and the community
🎯 Supporting participants to get to and from activities
🌊 Lots of nature walks, beach trips & acaí outings
🚗 Supporting participants to begin driving lessons
🍳 Cooking meals and baking at home with participants, in home supports

And the best part? Our participants are working towards and achieving their NDIS goals every day through these experiences! We're so proud of our participants and incredibly greatful for our dedicated support workers and community!!

In between all of that, the work continues- appointments, therapies, meetings and daily tasks, all supported by our amazing team who are there every step of the way, guiding, teaching and encouraging independence.

If you or someone you know is looking for supports from a leading trauma informed registered provider, reach out today:

0410 005 558
[email protected]
www.assistucss.com.au

Plenty more to come...stay tuned 🔥

07/04/2026

Well... this is a little belated! 😅

Whilst we were away enjoying the Easter break and enjoying a few to many choccys, we realised... we officially turned 3!!! 🎂✨

If you're new around here- Hello and Welcome!

We are a registered NDIS provider here in Ballarat run by 3 owners with extensive experience in the sector and a strong focus on being trauma informed in everything we do. We started this all around a kitchen table with textas, butchers paper and a thought "surely we could this".

We obtained our registration last year and haven't stopped since!

So, what services do we provide here at AssistU?
- Support Coordination Level 2
- Community Based supports
- In Home Supports
- SIL (Supported Independent Living)

Anyway we just wanted to say a heartfelt thank you to everyone who has been part of our journey over the past 3 years. Your support means everything to us and it's what has allowed AssistU to grow into what it is today.

We're so excited for what's ahead and hope to continue growing and expanding, so more participants can experience a leading trauma-informed NDIS provider in Ballarat who truly understands.

Here's to 3 amazing years...and many more to come ✨

(See the pic below from our last Ballarat Disability Expo we hosted and might be planning to do again...) 👇

Keep an eye out over the coming weeks as we reintroduce the faces behind AssistU 👀💙

www.assistucss.com.au

02/03/2026

We’re excited to introduce Reisha as the newest member of the AssistU team in her role as Support Coordinator!

Reisha brings over 10 years of experience across disability support, residential care, aged care, and adolescent case support. She has extensive experience supporting individuals through crisis and coordinating care across multiple stakeholders, with a strong passion for trauma-informed, person-centered practice.

Reisha is committed to ensuring Participants feel heard, safe, and empowered while working toward their goals. Her calm, ethical, and solutions-focused approach makes her a wonderful addition to our growing team.

✨ Reisha is currently open for capacity and welcoming new Participants!
👉 https://assistucss.com.au/referral-form/

We’ve also recently updated our website with our new team profiles. Come and meet our Support Coordinators and have a look at all of our Support Workers available for community access and in-home supports.

👉 Visit us at: https://assistucss.com.au/about-us/

If you or someone you know is looking for compassionate and experienced support, please reach out - we’re here to help.

03/02/2026

Hello everyone, and welcome to 2026!

We know we’ve been a little quiet lately, but we’ve been busy behind the scenes planning some exciting things for the year ahead and of course enjoying the beautiful Ballarat weather while it lasts ☀️

We’re also excited to share that we have a brand new Support Coordinator who has recently joined our team! She’s currently settling in and getting to know how AssistU works. Keep an eye out for an upcoming post where we’ll introduce her properly!

Over summer, our directors have been recharging too:

☕ Abigail has been focusing on Pilates, family time, wedding prep, mini dachshund walks, and maybe one too many iced lattes around Ballarat’s cafés 💍🐾

🏕️ Sally has been off on some Tamworth camping adventures, catching up with friends, supporting the team, and staying committed to the gym and her steps 💪☀️

🌿 Bridie is also in wedding prep mode, enjoying big walks around the lake, family time, good food and coffee and getting organised for a busy year ahead ✨

📸 And of course, our Support Workers have been out and about making the most of summer with participants on school holidays creating great memories and enjoying some sunshine adventures!

🛍️ Visiting local markets
🍦 Trying out the newest gelato hot spots
🏊 Heading to the pools to cool off
🥪 Enjoying some very yummy sandwiches along the way

Have a scroll through the photos below 👇😄💙

Thank you for your ongoing support and we can’t wait for what 2026 has in store!

www.assistucss.com.au

28/12/2025

As we take some time to recharge after a jam packed year and reflect on what has been a massive 2025, we just want to say thank you.

2025 has been a year of incredible growth for AssistU Care and Support Services. Welcoming lots of amazing new support workers, a few support coordinators, student placements, and growing so much that the office is getting a little squishy 😄

Along the way, we’ve said hello to many new faces, and also goodbye to some who have been part of our journey, each of you has played a role in shaping who we are today, and we are truly grateful.

This year we’ve celebrated many special days, attended countless networking events, shared many coffees, proudly sponsored fantastic awards across the Ballarat community, and even shared our message of trauma informed care with whoever we met along the way.

In the midst of it all, we also reached a huge milestone- 1,000 followers 🎉 Thank you for being part of our growing online community.

Be sure to check out our annual ugly Christmas sweater with Santa photo and also our Christmas Party 🎅🎄 better late than never!

We can’t wait to come back bigger and better next year as we head into a big 2026!

with gratitude,
Abigail, Sally and Bridie xx