11/08/2026
Last Friday, the FSA team had the opportunity to attend the community program “AI for Business Owners”, connecting with business owners and professionals to learn more about the evolving role of Artificial Intelligence in everyday business operations.
Our GM, Hau Phan (Flora), joined the panel discussion and shared general examples of how AI can assist with routine business administration such as organising ideas, supporting planning and preparing first drafts with people remaining responsible for reviewing and finalising the work.
For FSA, the key message is that AI is a support tool, not a substitute for professional judgement, person-centred practice or decisions about supports. Any use of technology must be carefully considered and remain subject to privacy, confidentiality, information security, governance and existing compliance obligations.
It was also valuable to hear from Natalie Suleyman MP and other speakers about the changing role of AI and technology in Victorian businesses and communities.
Thank you to Mindtek, VietNews, VASIA and everyone involved in bringing this community learning opportunity together.
FSA will continue to learn and explore responsible, low-risk uses of technology while keeping people, quality, accountability and human oversight at the centre of our work.
