Roar Agency

Roar Agency Welcome to Roar Agency, a personalised Support Agency specialising in services for individuals on the NDIS.

Beautiful Supports For A Beautiful Life
Beautiful STA's For A Beautiful Life

24/08/2026

Let us help you anywhere in Australia with the perfect STA

20/08/2026

Most of our clients use their own support workers when accessing STA through us.
Most of your clients are already nervous about being away from home, so knowing that they will be with someone they know and trust is important to them.
Let out help you with a easy and smooth STA by reaching out below 👇

Most people are using less than half of what they’re actually entitled to.They just don’t know the number.The NDIS gener...
19/08/2026

Most people are using less than half of what they’re actually entitled to.
They just don’t know the number.
The NDIS generally funds up to 28 days of STA a year, in blocks of up to 14 days at a time. You can use it however suits you, one long stretch, or scattered weekends through the year.

If you don’t know where you sit against that number, we’ll check it for you.

18/08/2026

Two plan managers can look at the exact same STA plan and give you two completely different answers. Here’s why that’s happening right now.
If your plan has a ratio written in, like 1:3, some plan managers are only letting you claim support hours at that ratio. Others are totally fine with you going one-to-one and claiming it that way. Same rules, same NDIS, different outcome depending who’s processing it.
Community access while you’re on STA is the same story. If your support worker takes you out somewhere during your stay, there’s no specific STA line item that covers that travel. Some plan managers are letting it come out of your existing community access transport funding. Others won’t allow it.
None of this means STA is broken. It means it genuinely depends who you’re working with, and we deal with this constantly, so we know which plan managers say yes to what before you find out the hard way.
If either of these sound familiar, send us a message.

That word was “holiday.”The NDIS has been cracking down hard on this exact thing in 2026. It’s not that STA can’t get yo...
17/08/2026

That word was “holiday.”
The NDIS has been cracking down hard on this exact thing in 2026. It’s not that STA can’t get you away from home, it’s the reason for going that matters. It has to be about your carer getting a genuine break, not about having a nice time somewhere new.
Get the wording and intention right, and STA still works exactly the way it’s meant to.
Not sure if what you’re planning counts? Ask us before you book anything.

Most people don’t find out until it’s rejected.Cruises, flights, theme parks, concerts, entrance fees, all off the table...
10/08/2026

Most people don’t find out until it’s rejected.
Cruises, flights, theme parks, concerts, entrance fees, all off the table. Meals are off the table too, if you’re staying somewhere on your own like a hotel or apartment. Even your support worker’s own accommodation on a holiday isn’t covered.
What it does cover: your accommodation, your personal care, and the support you need to take part in community activities — just not the activities themselves.
If you’re not sure where something falls, send us a message before you book it.

07/08/2026

This is the exact type of accommodation we find for our STA clients. This would be for you and a support worker staying the night, each with your own bedroom and well under the nightly price cap set by the NDIS.

STA hasn’t stopped. If you’ve been wondering whether it’s still running after all the changes this year, it is. Nothing’...
06/08/2026

STA hasn’t stopped. If you’ve been wondering whether it’s still running after all the changes this year, it is. Nothing’s paused.

The pricing and paperwork are different now, sure. But the support itself hasn’t gone anywhere.
The main thing that decides if you qualify: do you live with, or get regular help from, a family member or carer? If yes, you’re very likely eligible. That’s the core of it, and it hasn’t changed.

A few situations that come up a lot:
• STA’s already in your plan, even at an old ratio like 1:3 😊 you still qualify, and going one-to-one is likely still possible.
• STA’s in your plan at 1:1, or no ratio’s stated 😊 you qualify.
• STA’s not in your plan, but it’s noted in your About Me section that you have an informal support 😊 you qualify.
• STA’s not in your plan and nothing’s noted 😊 you’ll just need a quick email from your LAC confirming your circumstances. No full plan update needed.
• Don’t live with or get regular help from anyone 😊 this one usually doesn’t qualify.

If you qualified after October 2024, you still qualify. That hasn’t moved.
Not sure where you land? Send us a message. We’ll tell you straight whether it stacks up, and can usually get things organised within a few business days.

Email [email protected]

05/08/2026

A lot has changed over the last 2 years in STA. Now the new pricing arrangements are out it’s never been easier to understand what’s possible. Message us STA and we’ll help you understand what’s possible.

“1:3” used to mean shared rooms, strangers, no say in it. That’s not how it works anymore.The NDIS scrapped ratio-based ...
03/08/2026

“1:3” used to mean shared rooms, strangers, no say in it. That’s not how it works anymore.
The NDIS scrapped ratio-based STA pricing this year. Which means funding that’s been sitting unused because of an old label doesn’t have to stay that way.
Plan still says 1:3? A one-to-one stay might still be on the table, we check it directly with your plan manager.

We’ve helped a lot of people work through this since the changes came in. Message us: STA and we’ll belp you understand whats possible for you.

Address

310 Edward Street
Brisbane, QLD
4000

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

+611300546485

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