18/09/2026
Lately, I've found myself giving the same piece of advice to parents, teachers, and therapists:
Instead of asking "why", try asking "what" first.
At first glance, the difference can seem small.
"Why were you asked to leave class?"
versus
"What happened that led to you being asked to leave class?"
But for many young people, particularly neurodivergent young people, these questions can feel very different.
When we ask “why”, we're often asking a young person to do a lot of thinking on the spot. We are asking them to reflect on their behaviour, understand what influenced it, make sense of it, and then explain it clearly to someone else.
And as these conversations can often happen at a time when a young person already feels stressed, embarrassed, frustrated, or worried they are in trouble, they may struggle to access the skills needed to think on the spot in that moment.
When we instead ask “what”, we're giving them a more accessible starting point. It also tends to feel less accusatory than “why”.
Instead of needing to immediately explain themselves, the young person can begin by describing what happened from their perspective. We can then work together to make sense of the situation.
Compare:
"Why did you throw the ball?"
with
"What happened that the ball ended up here?"
The first question assumes there is a reason the young person can readily explain. The second creates space for curiosity (in them and us!). Rather than asking them to justify themselves, it invites us to explore the situation together.
Asking “what” allows us to gather information together rather than expecting a young person to carry the burden of immediately analysing and explaining their own behaviour. It can be through understanding what happened, what the young person noticed, what they were responding to, and what was difficult in that moment, we often begin to understand the "how" of their brain. Giving us better insights than if we had started with “why”
A small tweak in our language, a large difference in our conversations.