01/06/2026
๐๐ฉบ Where do you go when you need care: GP, urgent care, or emergency department? Knowing the difference between GP, urgent care, and emergency care helps you get the right care, at the right place, at the right time.
๐ ๐๐จ๐ฎ๐ซ ๐ซ๐๐ ๐ฎ๐ฅ๐๐ซ ๐๐ (๐ ๐๐ง๐๐ซ๐๐ฅ ๐ฉ๐ซ๐๐๐ญ๐ข๐๐)
Your first stop for most health needs (except emergencies).
โ๏ธ Health needs that can wait to be seen
โ๏ธ Check-ups, screenings, immunisations
โ๏ธ Ongoing or chronic conditions
โ๏ธ Mental health concerns
โ๏ธ Earaches, coughs, colds, fevers, and diarrhoea
๐ ๐๐๐๐ข๐๐๐ซ๐ ๐๐ซ๐ ๐๐ง๐ญ ๐๐๐ซ๐ ๐๐ฅ๐ข๐ง๐ข๐ (open 7 days, 8am โ 10pm)
For health issues that are urgent but not life-threatening and canโt wait for a GP visit
โ๏ธ Minor infections
โ๏ธ Minor fractures, sprains, and sports injuries
โ๏ธ Urinary tract infections (UTIs)
โ๏ธ Sexually transmitted infections (STIs)
โ๏ธ Minor cuts, insect bites, and rashes
โ๏ธ Minor eye and ear problems
โ๏ธ Respiratory illness
โ๏ธ Gastroenteritis
โ๏ธ Mild burns
๐จ ๐๐ฆ๐๐ซ๐ ๐๐ง๐๐ฒ ๐๐๐ฉ๐๐ซ๐ญ๐ฆ๐๐ง๐ญ
For life-threatening conditions, call 000 or go to the emergency department immediately.
โ๏ธ Chest pain or suspected heart attack
โ๏ธ Stroke symptoms (sudden weakness, numbness, or slurred speech)
โ๏ธ Severe bleeding, breathing difficulties, major accidents
โ๏ธ Serious head injuries or loss of consciousness
โ๏ธ Su***de attempt or severe mental health crisis
โ ๏ธ ๐๐๐ฆ๐๐ฆ๐๐๐ซ: Do not visit an Urgent Care Clinic if you are experiencing any symptoms that should be treated by emergency department care โ ๏ธ
GP = Routine health care
Urgent Care Clinic = Urgent, non-life-threatening
Emergency Department = Life-threatening emergencies
๐ Link in bio for more Medicare UCC info
The Australian Government has invested in 135+ Medicare Urgent Care Clinics nationally, to deliver a new model of care to reduce pressure on hospital emergency departments (EDs).