BCDS Support Workers and Respite

27/08/2026

Now providing telehealth appointments with Registered Psychologist Jacqueline Stewen

BCDS Support Workers & Respite provide supports across Gippsland and now Melbournes Casey and Cardinia Shires. We have a balance between the care and passion of Independent support workers & the professional accountability and staff screening of an agency

24/08/2026

Jackie is now able to provide psychology appointments via Telehealth for either private fee paying or clients with a mental health care plan.
As many of you may know, Jackie has extensive experience in the disability space.
What some of you may not know is that Jackie works across all ages, with experience from other sectors such as aged care and children’s services.

Jackie’s focus areas for psychology clients include:
-Couples counselling
-Parenting skills
-Selective Mutism
-Life transitions
-Anxiety
-Neurodivergence

At this stage clients are not able to claim these services through their NDIS plans and appointment times are only available during school hours.

Email call or direct message to enquire.
[email protected]
0478 153 668

16/08/2026

Got an NDIS participant who needs reliable support?

We currently have capacity for new NDIS participants across the Bass Coast Shire… Cowes, Wonthaggi, Grantville, and surrounds.

We can support participants with things like:

• Community access & social participation
• Appointments and errands
• Shopping and meal preparation
• Household tasks
• Personal care
• Building independence and daily living skills
• Transport and getting out into the community
• Overnight and flexible support

But most importantly, we focus on finding the *right* support worker for the individual — someone reliable, compassionate and genuinely suited to *their* personality, goals and needs.

If you’re a Support Coordinator, allied health professional, family member, or NDIS participant yourself looking for a dependable support-worker, we’d love to hear from you.

📩 Send us a message to discuss current capacity or make a referral.

Supporting people to live more independently, participate in their community and get more out of everyday life.

05/08/2026

Need help filling out the Census?
Let us know and we are happy to help whether you’re a regular client or not.

23/07/2026

Trigger warning….

Cost of living is hitting everyone hard. At BCDS we have several staff with additional qualifications in mental health as well as myself (Jackie) the Director being a fully registered psychologist.

I chose to become a psychologist after my father committed su***de shortly after finding out about a trauma I experienced as a child. Further trauma then continued into adulthood. So I really get the impact of mental health and strive to pass that onto my team so our clients can be well supported.

Today would have been my Dad’s birthday. And he would be so proud of how I have made it a point to make sure that my life has meaning and I get to help people.

At BCDS our team love collaborating with your support coordinator and health professionals, exploring community services to ease today’s financial stressors, lending a supportive ear and going the extra mile where we can.

If you are struggling then consider calling Lifeline. And if you think you know someone who could use a check in then give them a call or a message. It doesn’t have to be “R U OK Day” to ask if someone is OK.
❤️‍🩹

17/07/2026

Support Worker Spotlight!!! -Availability TUESDAYS AND THURSDAYS SCHOOL HOURS!
Bex is local to Phillip Island area and is a warm and hardworking professional with over 10 years of experience providing services to individuals with physical and/or intellectual disabilities. Bex prides herself on ensuring outstanding levels of support to individuals of varied ages and complexities to reach their capabilities, potential and independence.

Bex worked overseas for 9 years as a Nanny, which she loved. Whilst nannying, she volunteered as a Samaritan (su***de prevention), where she provided non-judgmental face-to-face counselling for people experiencing distress and despair. Once home, Bex completed a Diploma in Community Services, and whilst studying, Bex worked as Disability Support Worker. After completing her studies, Bex went on to gain the role as a client services manager in the Disability sector, where she was responsible for managing caseload compliance, staff training and supervision.

Bex has attended forums and workshops on trauma-informed care practices and Cultural Competency, where she gained further insight into cultural practices and allowances in relation to Culturally and Linguistically Diverse (CALD) Participants.

Bex loves her young daughter, golden retriever ‘Frankie’, beach walks and getting to know new people.

Qualifications: Diploma of Community Services from Swinburne University of Technology, First Aid/CPR, NDIS Check, National Police Check, Current WWCC and is fully insured.

10/07/2026

Dear valued clients

I’m writing to inform you that our delightful Cass has stepped down from the team leader role to focus on her valued clients as solely a support worker.

We really appreciate all her hard work over the past 18 months or so.

The team leader phone and email are no longer in use

To contact us regarding roster changes text or call Jackie on 0478 153 668 or email [email protected]

08/07/2026

Our valued clients will have received an update via email; nevertheless, we are providing our latest price list below:

27/06/2026

We have good availability of support workers right on Phillip Island. Whether it is cooking, cleaning, life skills, social activities, transport, or more.

19/06/2026

Do you know an older person on NDIS?
Although we don’t do Aged Care funding; we do have many experienced staff who can look after your older loved ones who receive NDIS funding.