ABC Behaviour Support

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ABC Behaviour Support We provide comprehensive, person-centred behaviour support. PMQ, CFS, GFN, LSY, TMW, ARM.

20/10/2026

A new evidence-informed resource is helping behaviour support practitioners strengthen the quality of behaviour support plans.

The Positive Behaviour Support Plan Quality Assessment (PBSP-QA) tool provides a practical framework for reviewing and improving behaviour support plans.

Developed through research, testing and consultation, it incorporates insights from people with lived experience of positive behaviour support and disability support workers.

The NDIS Commission will use the tool to support the reduction and elimination of restrictive practices.

The PBSP-QA was developed by The University of Queensland researchers Professor Karen Nankervis and Dr Maria Vassos, with support from our Enabling Practitioner’s Grant. It was further refined through testing and refinement undertaken with the Commission’s Practice Quality team.

🔗 Learn more and access the PBSP-QA: https://bit.ly/467Ogmz

18/04/2026

The term ‘sharp practices’ refers to a range of behaviours that involve unfair treatment or taking advantage of people, including over-servicing, high pressure sales and inducements.

Sharp practices are dishonest, unethical, and not in the best interests of NDIS participants. This includes:

✅ Unfair pricing – where a participant is charged more for a product or service than other customers, unless there's reasonable justification for the price difference
✅ Incentives or referral payments offered by providers to encourage participants to sign up for their services

We are actively monitoring provider behaviour for sharp practices and have a range of compliance and enforcement actions we can take against providers we identify as deliberately and repeatedly doing the wrong thing.

Click here for information on fair pricing: https://bit.ly/NDIS-FairPricing

Address

7 Wiseman Way
Grafton, NSW
2460

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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