29/06/2023
Job Ad:
Post Office Counter Operator (Part-Time, Potential for More Hours)
Are you looking for a part-time position that offers flexibility and the potential for additional hours? Join our team as a Post Office Counter Operator and be a vital part of our efficient and customer-focused postal services. We are seeking an organized and customer-oriented individual to fill the role, with specific availability on Tuesdays, Wednesdays, and Fridays.
Position: Post Office Counter Operator Schedule: Part-time, Tuesdays, Wednesdays, and Fridays (with potential for more hours)
Responsibilities:
- Provide excellent customer service at the post office counter, assisting customers with various postal needs such as sending and receiving packages, purchasing stamps, and handling money orders.
- Process incoming and outgoing mail accurately and efficiently, ensuring proper documentation and adherence to postal regulations.
- Assist customers with completing forms, addressing envelopes, and selecting appropriate packaging materials.
- Answer inquiries, and provide general information regarding postal services.
- Maintain a clean and organized work area, including the display of postal products and services.
- Collaborate with team members to ensure smooth operations and timely delivery of services.
- Having a car/drivers licence is preferential as you would need to pick up the mail from the depot. (will be reimbursed)
Requirements:
- PR or Australian citizenship as per Aus Post requirements.
- Previous experience in a customer service role is preferred, especially in a postal or retail environment.
- Strong communication and interpersonal skills to provide exceptional customer service.
- Basic math skills to handle cash transactions and accurately calculate postage fees.
- Familiarity with postal regulations and services is advantageous.
- Ability to work independently, prioritize tasks, and handle multiple responsibilities simultaneously.
- Proficient computer skills for processing transactions and utilizing postal software.
- All training is provided and paid for.
Benefits:
- Competitive hourly rate.
- Opportunity for additional hours based on business needs.
- Professional development and training opportunities.
- Positive and inclusive work environment. (snacks also provided 😁)
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter detailing their relevant experience and availability to [email protected]. Please indicate "Post Office Counter Operator - Part-Time" in the subject line.
We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering this opportunity, and we look forward to reviewing your application.
