04/09/2026
We’re looking for someone special to join ReMed Kids Clinic💛
This isn’t just a receptionist role. We’re looking for a Client Experience Officer — someone who understands that when a family reaches out to ReMed Kids, they’re often not simply booking an appointment.
They may have spent months or years searching for answers.
They may be overwhelmed, unsure where to start, or exhausted from trying to navigate their child’s health journey.
We want someone who genuinely cares about making that journey feel easier.
Someone warm, organised and proactive who can be the person our families know they can turn to — from their very first enquiry, through testing, appointments and treatment, and as they continue their healthcare journey with us.
You’ll help our families understand what happens next, make sure nothing falls through the cracks, check in when needed and help them stay connected to the care and support available to them.
But more than anything, we’re looking for someone who believes in what we do at ReMed Kids and cares deeply about the families we work with.
Perhaps you already know ReMed.
Perhaps our work has touched your family or someone you know.
Or perhaps supporting families navigating complex childhood health simply feels incredibly meaningful to you.
Experience in administration, customer service or healthcare would be wonderful — but who you are matters just as much to us.
We’re looking for someone who is:
• Warm, empathetic and an exceptional communicator
• Highly organised and loves following things through
• Comfortable picking up the phone and connecting with people
• Proactive — you notice when someone needs support rather than waiting to be asked
• Confident with systems and administration
• Passionate about creating an exceptional experience for every ReMed family
• Genuinely excited by the work we do in children’s health
This remote role is about people, not appointments.
If you read this & immediately thought, “I would love to do this,” we’d love to hear from you.
And if someone came to mind while you were reading it, please send this their way.
We are hosting an information session for this role on Wednesday Sept 9th 730pm AEST. Please send your cover letter & resume as an expression of interest to [email protected] and we will send you an invite to learn more about the role.