Altitude Support Services

06/10/2026

06/10/2026

Hi there, my name is Penny!
I am a dedicated disability support worker who is passionate about caring for others and helping people live fulfilling, independent lives. My lived experience gives me genuine empathy, understanding, and patience, and I value building trusting relationships where people feel safe, respected, and heard.

What inspires me, is seeing people find strength on those hard days- yet continue moving toward their goals, even when the obstacles feel big. I’m constantly reminded that courage doesn’t mean life is easy, it means showing up anyway.

Outside of work, I enjoy spending time with my teenage children, being creative, listening to music, and catching up with friends — all of which keep me grounded and inspired in the work I do every day.

If you or your loved ones need support, or would like more information, please send message our page or us an email: [email protected]

18/09/2026

We’ve got some availability at Altitude at the moment for new participants.

If you or someone in your family needs a bit of extra support — whether that’s getting out in the community, going to appointments, help around home, transport or just having someone reliable to get out and do things with — feel free to get in touch.

We’re a local team working across Newcastle, Lake Macquarie, Maitland and Cessnock and we always try to match people with workers they’ll actually get along with.

We work with self-managed and plan-managed NDIS participants.

Send us a message if you want to have a chat.

17/09/2026

Looking for support that actually feels like a good fit?

At Altitude, we know how important it is to have the right person supporting you or your family member.

We help with things like getting out in the community, appointments, daily living, building independence, transport and just getting more involved in the things you enjoy.

We work across Newcastle, Lake Macquarie, Maitland, Cessnock and surrounding areas, and support both self-managed and plan-managed NDIS participants.

If you’re looking for a new support worker or just want to have a chat about what you need, feel free to send us a message.

24/08/2026

Please share with all your friends and loved ones who could use a friendly helping hand.

06/08/2026

Had a terrific time yesterday supporting James to attend a training session with Guide Dogs NSW!

27/07/2026

20/07/2026

Hi, my name is Anna 😊

I’m 24 years old and bring a kind, compassionate, and people-centred approach to my work. I’m passionate about making a positive difference in people’s everyday lives and supporting individuals with dignity, respect, and patience.

I’ve completed professional training in verbal and non-verbal communication through the QLD Police Academy, which has strengthened my situational awareness, de-escalation skills, and ability to communicate effectively. Building trust, safety, and genuine connection is at the heart of everything I do.

Through my lived experience, I’ve developed strong adaptability, empathy, and attentiveness when supporting individuals living with a disability. I focus on fostering independence while creating meaningful, supportive relationships tailored to each person’s unique needs and goals.

Outside of work, I enjoy staying active—whether that’s camping, hiking, surfing, swimming, snorkelling, or photography.

If you’d like to chat or learn more, feel free to reach out anytime 😊

Thank you,
Anna

📧 [email protected]