Better Care Community Support Services

Better Care Community Support Services Better care is a family owned and operated ndis provider of nursing and disability supports

Better care Community Support Services is a NDIS provider covering the Newcastle and Hunter region. Our Team has experience working within the health and humanities sector and provides tailormade professional and compassionate support to NDIS participants. Our nurses have extensive experience providing quality nursing care, while our support staff have various experiences making them invaluable to our organisation.

Meet Bree; our people‑person with a big heart and an even bigger smile.She’s all about helping others feel accepted, act...
26/06/2026

Meet Bree; our people‑person with a big heart and an even bigger smile.

She’s all about helping others feel accepted, active and supported, whether it’s through a gym session, a good chat or a moment of kindness.

Because as Bree says, “Everyone you meet is fighting a battle you know nothing about. Be kind. Always.”

23/06/2026

Little Lenny puppy visited our crew at our weekly BBQ and got smothered in cuddles and pats. He was absolutely living it up.

A lot of our participants love dogs and by interacting with them it can be really calming and therapeutic!

He was such a cutie and gladly participated in a quick interview 😉

It's always good to get active. We played a few rounds of cricket at our weekly BBQ recently and it was a great way to g...
22/06/2026

It's always good to get active. We played a few rounds of cricket at our weekly BBQ recently and it was a great way to get everyone moving and participating!

A few big hits and a few misses, but a good time all around.

19/06/2026

Hunter Disability Expo highlight reel featuring Kayla in the very end! We had a great few days hanging out with everyone and connecting with other providers and community members. ✨

Clear boundaries help create safe and trusting relationships for participants.We make sure that as support workers, ever...
19/06/2026

Clear boundaries help create safe and trusting relationships for participants.
We make sure that as support workers, every interaction feels professional and respectful.

This is a priority at Better Care and we ensure all our support workers are trained to understand this.

DM us or send an enquiry through our website. We'd love to support YOU!

16/06/2026

Whether it's going for a walk, getting the groceries, going fishing or meeting others. Getting outside and prioritising movement really matters for your well-being and we prioritise this as part of Community Access with all our participants.

We are so lucky in Newcastle have incredible winters, with warm sunny days!

Cultural safety means respect, always.We recognise that everyone’s background, identity, and experiences shape how they ...
15/06/2026

Cultural safety means respect, always.

We recognise that everyone’s background, identity, and experiences shape how they receive care. Our role is to listen, learn, and adapt our support so it feels safe and inclusive for each person.

If you want support where you feel respected and heard, we are onboarding now. DM to enquire or head to our website and fill in an enquiry form.

Meet Josh Ferreira, one of our Team Leaders at Better Care. Josh brings calm, consistent leadership to both clients and ...
12/06/2026

Meet Josh Ferreira, one of our Team Leaders at Better Care. Josh brings calm, consistent leadership to both clients and staff, drawing on his experience across disability support, mental health and behavioural care. He’s known for clear communication, strong documentation and a trauma‑informed approach that helps create safe, respectful environments where people feel supported.

With a Certificate III in Individual Support and extensive NDIS training, Josh leads with purpose, and lives by the belief that consistency builds trust, and trust changes everything.

Outside work, you’ll find him surfing, playing soccer, camping, enjoying country music or spending time with family.

11/06/2026

Your first week with Better Care is all about feeling supported, settling in and getting to know your team. We take things at your pace, build routines together and make sure you feel safe, heard and comfortable from day one.

If you're looking for support where you feel seen, reach out today.

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Newcastle, NSW

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