AVAC Services

27/05/2026

An accredited advocate should be easily accessible for all ex-service members.

Half of the nation's veteran population sits entirely outside the DVA system. Because these veterans have never engaged with DVA or an advocate, their spouses, partners, and children are automatically missing out on 100% of the family entitlements they could be accessing.

From doctors and specialist referrals to complex paperwork, an Advocate exists to ensure this is easy to manage for every family member, so nothing gets missed.

This pathway can unlock fully funded private and public specialist healthcare for eligible veterans and their families.

AVAC is veteran-owned, for veterans. We exist to simplify the DVA system and help those who’ve served get the support their entire household deserves.

www.avac-services.com

26/05/2026

Rachelle from the AVAC Services team is in WA this week attending the Indian Ocean Defence & Security Conference, connecting with industry leaders and continuing important conversations around advocacy and legal support for serving and ex-serving members.

From Townsville to Perth, it’s incredible to see the veteran and defence community come together to share ideas, build partnerships and support those who have served.

Yes, it’s cold. Yes, it was a long flight. But opportunities like this are always worth it! Rachelle said she is proud to represent a company so passionate about supporting the veteran community across Australia. 🇦🇺

22/05/2026

What an amazing community we have here in Townsville 😍❤️😍

Thank You for coming along ( wearing our Avac Shirts 😉 ) and supporting the Townsville AVAC Services team ! Sponsoring the Wounded Heroes Veteran Centre Townsville Banjo’s Breakfast …

19/05/2026

Navigating the Department of Veterans' Affairs (DVA) claims process has historically been one of the most significant pain points for Australian veterans.

Ironically, the process of claiming support for a mental health condition often actively worsens a veteran's mental state. According to the 2026 Veteran Wellness Index, the complexity and adversarial feel of the system are so severe that 51% of younger veterans (aged 18–49) report avoiding seeking mental health support altogether because the process is just too hard to navigate. Furthermore, roughly two-thirds of younger veterans report experiencing increased stress or anxiety simply from attempting to access support.

AVAC is veteran owned, for veterans.
We exist to simplify the DVA system and help those who’ve served get the support they deserve.

www.avac-services.com

19/05/2026

AVAC were incredibly proud to stand alongside PTSD Resurrected inc as naming partners for their annual charity gala.

Hearing our owner Kristian Lannu speak openly about his lived experiences following medical discharge was both powerful and emotional. Stories like his are exactly why AVAC are so passionate about supporting our veteran community.

Attending with our owners Kristian and Amber McCasker, together with our QLD team — all veterans and veteran spouses united by the same passion for supporting those who have served.

If you or someone you know needs support, please reach out.

https://www.avac-services.com/

18/05/2026

Our Townsville team will be hosting Banjo’s this Friday. Come on down and network 😍

Start your morning the right way! ☕🥓🍳
Join us on 22nd May from 7 - 9AM for a FREE Bacon & Egg Banjo and coffee at Jim's Cafe, thanks to our amazing sponsor AVAC Services

Come by, grab breakfast, connect with the community, and kick off the day with Wounded Heroes Australia! 🇦🇺✨

12/05/2026

Having a social life or a hobby is huge, and it is not something you should ever be held back from doing.

Issues like tinnitus and social anxiety make social settings and hobbies much harder, if not impossible, for a lot of ex-service members to deal with. These are also issues that often get worse with time and are frequently left unchecked because they were "tolerable" when you first left the service.

Under the new rules, if your condition has worsened by at least 5 points, you can trigger a new PI assessment. If you’ve been "putting up with it" for years and it’s getting harder to manage, now is the time to review your file before the transition to the Single Act model on July 1, 2026.

It is free to fill out an enquiry form.
It is free to book an appointment with a case manager.
Free advice, education and guidance.

Veteran owned & operated, AVAC is a specialist DVA claims advocate service, providing expert and compassionate guidance through claims, reviews and appeals.

11/05/2026

Veteran Business Community Networking for Veteran Owned Business in Townsville !!

Who’s Coming ?

🤝 VBC FNQ Networking Catch-Ups | Townsville

We’re heading up north for back-to-back VBC networking catch-ups across Far North Queensland.

If you’re in Townsville, this is a great chance to connect with fellow veteran business owners, share what you’re working on, and build relationships within the community.

📍 Townsville — 13 May 2026
Location: The Brewery
Time: 1800-2100h

These are relaxed, informal sessions. Just good people, good conversations, and a strong community.

We’d love to see you there.
RSVP here: https://dvnde.share.hsforms.com/2dKxiwGd3RUO2y-ey69yCig

06/05/2026

Veterans often only claim for their primary injury (e.g., a knee reconstruction), but ignore the "secondary" issues it causes.

More often than not, the effects of an injury carry over to other parts of the body and mind over time. These issues need to be recognised, not ignored.

Knowing which pathways to take makes the difference between simply "putting up with it" and receiving the services you are entitled to.

That is why we exist.
It is free to fill out an enquiry form
It is free to book an appt with case manager
Free advise - education and guidance.

Veteran owned & operated, AVAC is a specialist DVA claims advocate service, providing expert and compassionate guidance through claims, reviews and appeals.

01/05/2026

Supporting Althea Projects Inc. Townsville ❤️

They do so much for local families—often behind the scenes—providing support, stability, and care when it’s needed most. Our community is stronger because of organisations like this.

Grateful to play a small part in supporting the work they do.

✨ Thank You to Our Winter Wonderland Sponsors ✨
As we prepare for an unforgettable Winter Wonderland Gala, we want to extend our deepest thanks to our Platinum, Gold, Silver, Bronze and Partner Sponsors.

Your support brings this magical evening to life and directly helps us continue our work supporting vulnerable children, families and individuals through the work we do. We simply couldn’t do this without you.

Thank you to our Platinum Sponsor Jess Whaites - Whaites + Co, our Gold Sponsors Myer Townsville, Pickerings Auto Group, our Silver Sponsor AVAC Services, our Bronze Sponsors Who can the Handyman and Cowboys Leagues Club, and our Partner Sponsors Kalo Law Group and Star 106.3 Townsville