Seascape Medical Centre

02/06/2026

We will be closed on Monday 8th June. For emergencies please call 000 or present to Kempsey Hospital.

Have a safe long weekend!

26/05/2026

From the Archives-
I Assume the photo has been taken Dec 2004 at Rocks Fair Medical Practice at the front shop of the Shopping Centre,
Dr Malak with the late Dr Peter wood & myself working as a receptionist.

The tie has a story....For those who know Akram, he hates formality, he's a man of action. The only time he would be happy to wear ties is around Christmas time and he would choose fun ties to cheer everyone as he always does in his own way.

As his companion in the journey of life, I have seen his dedication, hard work & commitment to deliver the best medical services to his patients, never settling for anything but the best. It was a privilage to work alongside him, working behind the scenes helping to run the business & serving our beautiful community.
Though I will always be around, but it's time for me to enjoy our grand kids. From Feb 2026 I have stepped down from my role as a practice manager, handing the big responsabilty of running the Practice, to the good capable hands of Shadi Malak. With his caring nature & long years of experience in public service & management and with the support of our incredible long term staff member Pip Barkl who has taken the position of Assistant Manager, I trust that they will work together to bring a new fresh & modern approach that will help improve our services aiming to best serve our community.
As I look back, I feel blessed of how far we have come. I am grateful for the opportunity to be of service to our amazing community behind the scenes. I have developed a close relationship with many, feeling the love and care and truly feeling that I'm between my big family. I am also grateful for working with an amazing team, with whom I shared the ups & downs. We laughed & found each other's shoulder a place to lean on & cry. We learnt from each other &worked as a team, sharing one goal....to provide the best service to a community which deserves nothing but the best.
Sorry for the long post, but seeing the memory brought back 22 years back. I wanted to take this opportunity to thank each one who has shared with us our journey, thank you for always making us feel loved.
The Malak family will Forever be grateful for being welcomed in the community with open hearts. It's the place we are proud to call home.

P.S : Dr Malak is not Retiring soon. He's still doing an amazing job as a grandfather but prefers to do it in his spare time. 😂

With love
Wafaa Malak ❤️⚘️

12/05/2026

Happy international nurses day to our amazing nurses Jaydde and Sky 💙

Thank you for your dedication, skill, hard work and kindness you bring every day. Thank you for the care and support you show our patients. We are grateful for everything you do.

We appreciate you today and everyday 💐💐
Pip Barkl on behalf of our team at Seascape Medical Centre

09/05/2026

30/04/2026

GP Vacancy – South West Rocks, NSW (2431)
A fantastic opportunity is available for a VR General Practitioner to join our friendly and supportive team in the beautiful coastal town of South West Rocks on the Mid North Coast of NSW. This position is available for an immediate start.

About the Practice:
Seascape Medical Centre is a purpose-built, modern, and well-equipped family practice with strong patient demand and continued growth. You’ll be joining a collaborative team of four experienced doctors, supported by excellent clinical and administrative staff.
Why Join Us?
▪︎ Practitioner-owned, family-focused practice with strong local support
▪︎ Highly experienced support team, allowing you to focus on patient care
▪︎ Established and loyal patient base with a high demand for chronic disease management
▪︎ Competitive remuneration (up to 70% of billings) with hourly rate guarantees
▪︎ Opportunity for future practice ownership
▪︎ Best Practice software
▪︎ Flexible working arrangements.

Enjoy an exceptional coastal lifestyle in a relaxed, welcoming community.
This is an ideal opportunity for a GP looking for both professional satisfaction and a great lifestyle balance.
How to Apply
Please submit your resume and a covering letter to be considered.
For further information:
Website: https://www.seascapemc.com.au/⁠
Phone: 02 6566 6397

29/04/2026

We are excited to announce the opening of South West Rocks Cardiology in the rooms of Seascape Medical Centre.

Experienced local cardiologists Dr. Leigh Cummins, Dr. Andrew French, and Dr. Imants Rubenis, are excited to announce the opening of their outreach clinic in South West Rocks this Friday 1 May 2026.

They will offer specialised cardiac care, expertly tailored to the individual needs of patients in South West Rocks. They look forward to welcoming their patients at their easily accessible clinic location in Seascape Medical Centre.

Initially, the clinics will run once a month, which will be reassessed once patient needs are determined.

If you have any questions, please feel free to contact Hastings Cardiology Associates on (02) 55871660

20/04/2026

Flu vaccines are now available at Seascape Medical Centre. Allocated vaccine clinic days will run this Friday 24th and next Tuesday 28th of April.
For bookings please call us on 6566 6397 or book online https://healthengine.com.au/service/14112?source=webplugin.
We have a long list of patients to fit in, so we appreciate your patience during this time. We will endeavor to fit everyone in.

Find and book health appointments online, 24/7. View all available appointments in your local area and choose a time and place that suits you.

07/04/2026

AI Receptionist - Helen

Thank you for those who have taken the time to provide constructive feedback in relation to our newly appointed AI phone receptionist, Helen.

Firstly, some background information. Every action taken by Seascape Medical Centre is done with the community and our staff at the forefront of our priorities and considerations. In recent times, the lack of recruitment opportunities have increased the workload of our loyal long-term receptionists, who complete a significant amount of behind-the-scenes admin work to keep our organisation going. While they all do a great job at multi-tasking and are able to attend to a large quantity of phone calls while conducting their duties, they cannot realistically attend to every phone call.

As an organisation, we have to look after staff well-being and avoid burnout, while finding the best options for our community.

Last week we activated an AI receptionist with the sole purpose of filtering simple phone call requests such as quick bookings or cancellations, which Helen was able to complete immediately. This gave our receptionists more time to focus on face-to-face patient communication and administrative tasks to ensure all relevant paperwork is sent off and/or filed correctly. Nevertheless, based on recent feedback, it seems as though the benefit to our staff may have come at the cost of patient service/experience.

Although, during any phone call with Helen you can request to speak to reception, and be immediately transferred to our friendly staff. We are now in the process of directing calls straight to an option to speak to Reception or Helen. We believe this would allow patients who require prompt action on their booking, and don't mind AI, to speak to Helen. While others get transferred straight to Reception. We hope this solves the issue, but we will continue to monitor the situation with the goal of protecting our staff and community and if we don't find that balance, we will remove the program as a whole.