01/09/2026
Mental Health Support Worker – Casual / Part-Time/ on Call.
Reset Minds Support Services is seeking compassionate, reliable and experienced Mental Health Support Workers to join our team across Brisbane South and the Gold Coast.
We provide person-centred, recovery-focused support to NDIS participants living with psychosocial disabilities and mental health conditions.
About the Role
As a Mental Health Support Worker, you will support participants to achieve their individual goals, build independence and participate meaningfully in their community.
Your responsibilities may include:
* Providing one-to-one psychosocial and mental health support
* Supporting community participation and social activities
* Assisting with daily living and independent living skills
* Supporting participants to attend appointments and activities
* Encouraging wellbeing, confidence and independence
* Following individual support plans and NDIS requirements
* Maintaining professional boundaries and confidentiality
* Completing accurate progress notes and documentation
* Working collaboratively with participants, families, support coordinators and other professionals
About You
We are looking for someone who is:
* Compassionate, patient and non-judgemental
* Reliable, trustworthy and professional
* A strong communicator and active listener
* Calm and confident when supporting people experiencing mental health challenges
* Respectful of participant choice, dignity and independence
* Able to work independently and as part of a team
* Committed to person-centred and recovery-oriented practice
* Flexible and willing to travel between participant locations
Experience & Requirements
Essential:
* Experience working with people with mental health or psychosocial disability
* NDIS Worker Screening Check
* Current First Aid and CPR
* Australian Driver Licence
* Reliable, insured vehicle
* Valid Australian working rights
Highly regarded:
* Certificate III/IV in Mental Health, Individual Support, Community Services or a related qualification
* Experience supporting participants with complex mental health needs
* Experience working with schizophrenia or psychosis
* Knowledge of trauma-informed and recovery-oriented practice
* Experience with NDIS documentation and case notes
Employment
Position: Mental Health Support Worker
Employment Type: Casual / Part-Time
Location: Brisbane South & Gold Coast
Hours: Flexible, depending on participant needs and availability
Why Join Reset Minds?
At Reset Minds Support Services, we believe everyone deserves to be heard, respected and supported to live a meaningful and independent life.
You will be joining a growing organisation that values compassion, accountability, dignity, diversity and person-centred support.
Together, we can make a difference.
If you are passionate about mental health and want to make a genuine difference in the lives of NDIS participants, we would love to hear from you.
Apply now with your resume and a brief cover letter outlining your experience in mental health support. Send us your resume now: [email protected]
