15/07/2026
Hi everyone! 😊
I just wanted to introduce myself.
My names Karen, I’m the Director/ Customer Care Advisor with Optimum Aged Care, and I’m passionate about helping older Australians and their families understand and navigate the My Aged Care process.
I know it can all feel a little overwhelming—understanding eligibility, assessments, funding, and knowing what support is available. If you have any questions or simply aren’t sure where to start, please feel free to reach out.
Whether you need help understanding the process, preparing for an assessment, or exploring your care options, I’m always happy to provide guidance.
💙 My advice is completely free, with no obligation at all. If I can make the journey a little easier for you or a loved one, I’d be more than happy to help.
Feel free to send me a message anytime. Even if you’re just after some friendly advice, I’m always happy to chat.
Looking forward to connecting with you all! 😊