29/08/2026
While navigating this new way of working, I received this beautiful message from a Mum yesterday.
It cemented so much for me about where I'm heading. "I just wanted to thank you so much because you've helped [my child] get six hours a week of support funding before going to the second case conference! We truly appreciate you! We wouldn't have gotten there without you."
This outcome followed a year of our combined efforts to appeal an NDIS decision.
The appeal went to the Administrative Review Tribunal (ART) - an independent body that reviews certain decisions made by Australian Government agencies, including eligible NDIA decisions.
Together, we clearly advocated for and demonstrated why this awesome little five-year-old, now six, needed support to safely participate at home and access her community.
There were many opportunities to give up or retreat. The process was long, demanding and, at times, incredibly disheartening. But neither of us gave up.
We gathered and refined evidence, spoke clearly about her functional needs and the risks to her safety and wellbeing, and brought in other professionals to undeniably strengthen our 'why'.
Yesterday’s outcome was a shared celebration. After more than a year of rejections, persistence, waiting, questioning and trying again, this little person will finally receive six hours of Core support each week.
I felt so proud of her Mum! She kept going, even when the process gave her every reason not to.
I truly love supporting parents and caregivers. Their deep knowledge of their child, combined with my clinical understanding of development, disability and systems like the NDIS, is a beautiful combination.
Connected Kiddos is changing, but I'm not stepping away from supporting children - I'm recognising that one of the most valuable ways I can support a child is by walking alongside their parent or caregiver.
Supporting parents and caregivers has always been part of my work, but it's often been sandwiched between therapy sessions. Moving forward, it will have a dedicated place within Connected Kiddos.
Shared with permission and de-identified.