22/06/2026
Frequently asked questions about the Amcal changeover:
What happens to my scripts that I keep on file?
• From the 1st of July, you will not be able to order from us via your Terry White app. For those customers, you will have to download and transition to the Medadvisor app before July 1st (or you can download and find us on the Amcal app from July 1st) Once you’ve setup your account, an activation code is needed to load your prescriptions. To get this code, either pop into store or give us a call on 8552 1797
Will the pharmacy still be partnering with Health Partners?
• Yes, our pharmacy will still be partnering with Health Partners. If you have extras as part of your Health Partners insurance, you will still be eligible for prescriptions discounts (when applicable) and 20% off of shop items (excluding items already on sale)
What happens to my rewards points from my Terry White Card?
•For our TWC rewards card holders, you will have to redeem your points in store before July 1st, as we will not be able to redeem them after that day (although they will be valid at other Terry White stores). From July 1st, we will be able to sign you up to our Amcal rewards program in store, where you will get $5 worth of bonus points simply by signing up.
Any other questions, please give us a call on 8552 1797 or come in and ask one of our friendly team members