16/06/2026
π¨ SCAM ALERT β Fake HotDoc Messages π¨
We have been made aware of a scam currently targeting patients via SMS messages pretending to be from HotDoc.
These messages may claim there is an urgent issue with your account, booking, or a refund and may ask you to click a link or provide banking information.
β οΈ Please be aware:
β’ These messages are NOT from HotDoc.
β’ Do not click any links.
β’ Do not provide personal or banking information.
β’ Delete the message and report it as spam.
HotDoc has confirmed that these messages are fraudulent and that there has been no data breach from HotDoc.
How to identify a genuine HotDoc message:
β It will usually include your name.
β It will reference your clinic or doctor.
β It will contain appointment or booking information.
β Official HotDoc links only direct to hotdoc.com, hotdoc.com.au, or hotdoc.io.
β HotDoc emails come from .com.au or .com, .com.au, or .io.
Please remain vigilant, as scammers are increasingly impersonating trusted organisations through SMS, emails, and phone calls.
If you receive a suspicious message claiming to be from HotDoc, do not interact with it. Delete it immediately and report it as spam.
If you are ever unsure whether a message relating to your appointment is genuine, please contact our clinic directly.