23/09/2026
💜 WE’RE BACK — AND READY TO MOVE FORWARD! 💜
Firstly, we would like to thank everyone for their patience and understanding while we have been quieter than usual online.
Nigel Support Services completed our required audits and registration renewal requirements back in June 2025. Unfortunately, during this process, our previous auditor had their auditing approval revoked by the NDIS Commission. This was completely outside our control and meant our audit had to be transferred to another approved auditor and redone causing further delays to our registration renewal.
What should have been a straightforward process turned into several long months of transferring, processing, reprocessing and waiting for everything to be finalised.
It has been an incredibly stressful and challenging time behind the scenes, but we’re very happy to announce that our registration has now been updated, approved and renewed for 3 more years 🎉
Our audits were successfully completed again with the new auditor in June 2026,( yes it took that long to get transferred 🤦♀️) our registration requirements have been met with no conformities, and we can now continue providing supports as normal—as a registered NDIS provider. (3 months of sitting in processing 😭)
We sincerely apologise for the wait and truly appreciate everyone who checked in, supported us and remained patient throughout this process.
Thankfully none of our current participants were affected by this and we thank you all for your amazing reviews to the auditors 🥰
Now it’s time for a fresh start. We’re back online, accepting new participants and ready to continue doing what we love—providing safe, reliable and genuinely caring support to people and families in our community.
Thank you for standing by us. Here we are—registered, ready and excited for what comes next! 💚💜
📧 [email protected]
📞 0429 649 547