19/03/2026
Choosing between an independent support worker and a company? Here’s something to think about 👇
With an independent, you’re often relying on just one person. If they’re sick, on holiday, or unavailable last minute… it can leave you stuck and stressed.
There’s also the conversation around pay rates. Independents often negotiate their own rates — which can sound flexible, but it can also mean:
👉 Rates may increase over time
👉 Less consistency across supports
👉 Pressure on both sides when budgets are tight
And for the worker, it can mean no sick pay, no holiday pay, no super, and less job security — which can lead to burnout or sudden changes.
With a support company like ours, you get:
✨ A consistent team – with a main support worker AND a backup you know
✨ Reliable coverage – no scrambling when someone calls in sick
✨ Careful matching – we pair you with staff who suit your personality, interests & goals
✨ Structured rates – clear, fair, and aligned with NDIS guidelines
✨ Support for workers – meaning happier, more stable staff supporting you
We know change can be hard, and consistency matters. That’s why we focus on building a small, familiar team around you – so you always feel comfortable, safe, and supported 💙
It’s not just about filling a shift… it’s about building the right support around your life.