Health Quality Alberta

Health Quality Alberta Improving Healthcare Together We are grateful to work, live and learn on the traditional Treaty territories and Métis lands in Alberta.

Health Quality Alberta is a provincial agency that brings together patients, families, and our partners from across healthcare and academia to inspire improvement in patient safety, person-centred care, and health service quality. We assess and study the healthcare system, identify effective practices, and engage with Albertans to gather information about their experiences. We value diverse perspe

ctives, and bring objective, evidence-based analysis to our work. Our responsibilities are outlined in the Health Quality Council of Alberta Act.

09/01/2026

📣Coming this fall! In early October we'll open the call for submissions to our 2027 Patient Experience Awards.

Has your team implemented an initiative that made a positive difference to the patient experience? Learn about the criteria and how to apply 👉 hqa.ca/awards

08/25/2026

Integrated people-centred care requires deliberate shifts in how health systems are organized, governed, and experienced. For the people working within and across a health system, shared responsibilities are the behavioural commitments that help sustain integration and continuous improvement.

Shared responsibilities describe how people show up with and for one another. They can be applied at system, organization, team, and interpersonal levels.

Taken together with the quality dimensions and specific enablers, the shared responsibilities provide an evidence-based framework for an integrated people-centred health system.

Explore the shared responsibilities and other new resources: hqa.ca/dimensions

Hearing directly from patients and family is important to us and part of our legislated mandate.If you’re over the age o...
08/21/2026

Hearing directly from patients and family is important to us and part of our legislated mandate.

If you’re over the age of 16 and live in Alberta, consider joining our engagement email list to participate in surveys, focus groups, or other engagement activities.

Find out more: https://ow.ly/5Nqt50ZB5tZ

08/20/2026

Jurisdictions around the world are envisioning an integrated and people-centred health system. In such a system, collaboration thrives. Services are well coordinated, and people, organizations, communities, and governments co-create solutions.

Enablers are the conditions within structure, culture, and operations that support integration.

Enablers can be applied at system, organizational, and care-delivery levels, informing policy, governance, planning, resource allocation, program design, and quality improvement efforts. They provide people, teams, and organizations with a common language to identify strengths, gaps, and opportunities to strengthen the conditions that support integrated people-centred care.

Explore the enablers that are part of our new framework for integrated people-centred care: hqa.ca/dimensions

08/18/2026

With people-centred care, the wholistic preferences, needs, and strengths of people and communities matter. Care is based on collaboration and shared decision-making. The individual is an active partner in their care, and solutions are co-created.

When care is people-centred, it can improve all other dimensions of quality, such that care is accessible and timely, efficient and sustainable, effective, safe, equitable, and integrated.

The Alberta Quality Dimensions for Health are the foundation on which integrated people-centred care can be envisioned.

Learn more about how the dimensions can be supported by enablers and shared responsibilities in a framework for integrated people-centred care: hqa.ca/dimensions

Health Quality Alberta is visiting continuing care homes across the province this summer to learn firsthand from residen...
08/04/2026

Health Quality Alberta is visiting continuing care homes across the province this summer to learn firsthand from residents and their family members about their experiences with care and services.

We thank those who have taken the time to complete the survey. Your input provides an opportunity to start and support conversations for meaningful improvements.

To learn more, visit hqa.ca/cch

Have you subscribed to our newsletter? Our latest issue includes:✅Learn about our Framework for an Integrated People-cen...
07/17/2026

Have you subscribed to our newsletter? Our latest issue includes:
✅Learn about our Framework for an Integrated People-centred Health System
✅2026 Patient Experience Award recipient profile
✅Apply for a 2027 Patient Experience Award this fall
✅Now available: 2026 Primary Healthcare Panel Reports
✅The 2026 Continuing Care Homes Resident and Family Experience Surveys
✅Coming soon: Home and Community Care Client Experience Survey
✅Announcing new Board members

📖Read: https://mailchi.mp/hqa/summer-2026-quality-connection
ℹ️Subscribe here: https://mailchi.mp/hqa/hqa-news

ℹ️Subscribe to our quarterly newsletter to learn more about our organization and what we’re working on.Our summer issue ...
06/19/2026

ℹ️Subscribe to our quarterly newsletter to learn more about our organization and what we’re working on.
Our summer issue is coming soon – subscribe now: https://mailchi.mp/hqa/hqa-news

This National Seniors Week, we’re highlighting resources that help Albertans take a more active role in their healthcare...
06/04/2026

This National Seniors Week, we’re highlighting resources that help Albertans take a more active role in their healthcare journey. These include tips for managing medications, tips for talking to your healthcare team, and a symptom tracker.

Translated resources are available for the South Asian community, Filipino community, and Chinese community.

Learn more about these resources and download them at https://ow.ly/IGwR50Z7ojG

This summer, Health Quality Alberta is looking forward to surveying residents and families about their experiences in Al...
06/03/2026

This summer, Health Quality Alberta is looking forward to surveying residents and families about their experiences in Alberta’s continuing care homes.

This survey provides an opportunity to start and support conversations for meaningful improvements.

👉Learn more about who will be surveyed, why we are surveying, and more at hqa.ca/cch.

Address

210, 811/14 Street NW
Calgary, AB
T2N2A4

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+14032978162

Website

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