Nanaimo Lifeline

Nanaimo Lifeline We keep seniors and medically at risk people safe and living independently at home for as long as possible, with help just a button press away.

All profits donated to the Nanaimo & District Hospital Foundation for heathcare in central Vancouver Island. Nanaimo Lifeline is a social enterprise business owned and operated by the Nanaimo & District Hospital Foundation. We have proudly been providing the first and top-ranked personal emergency response medical alert service to people in the communities of Central Vancouver Island, British Colu

mbia, for over 38 years. Our mission is to help seniors and medically vulnerable people live independently and safely in their own homes for as long as possible, with help 24 hours a day at the push of a button. We pride ourselves on giving our customers freedom, and their loved ones peace of mind. Reach out to us today to find out how you can benefit from our local and personal service!

We are proud to be a part of the Nanaimo & District Hospital Foundation, and because we are a charitable organization se...
06/04/2026

We are proud to be a part of the Nanaimo & District Hospital Foundation, and because we are a charitable organization serving seniors and medically vulnerable people in Nanaimo and Oceanside, we are proud to have a whole host of dedicated volunteers who help us with everything from Lifeline equipment installations, to Check In Calls, and even with some office work. Many of our volunteers are seniors, and find a lot of joy and purpose in their volunteerism. Our volunteers love to visit and connect with people in the community while giving back. We are so grateful for their partnership.

Did you know many people take over their spouse's Lifeline service after their spouse passes away or is placed in a care...
06/03/2026

Did you know many people take over their spouse's Lifeline service after their spouse passes away or is placed in a care home? After her husband passed, Joan took over his Lifeline service to help keep her safe now that she's living alone. "My husband had a seizure disorder," she told us. "Lifeline saved his life twice when he fell and sustained a head injury both times. I took over his service because my neuropathy is getting worse, and I do everything to keep myself safe in life."

This year, BC Seniors Week celebrates the lived experience of our seniors. Many of our clients come to us because their ...
06/02/2026

This year, BC Seniors Week celebrates the lived experience of our seniors. Many of our clients come to us because their partner has passed away and they live alone for the first time in many years - decades, in some cases. Mike, 78, has been a Lifeline subscriber since July 2023. His wife passed away in 2018 due to complications from MS. "It's a comfort to know that if I fall down, I can push my button and someone will come help me. Especially because I live alone." Mike has been living in the house he designed and built for his wife since 1987, and has no plans on going anywhere anytime soon.

We are so grateful to be able to provide a service that allows seniors and medically vulnerable people continue to live at home for as long as possible, because home is where memories and histories live.
Code Brew at NRGH Nanaimo & District Hospital Foundation

06/01/2026

🎉 Happy BC Seniors Week! 🎉

This week, we celebrate the older adults who have helped shape our communities through their wisdom, resilience, kindness, and contributions.

At Nanaimo Lifeline, we are proud to support seniors in living independently, safely, and confidently in their own homes. Every day, we see firsthand the strength and spirit of the seniors we serve, and we are grateful for the opportunity to help them maintain their independence.

We are proud to make a special offer in support of seniors aging in place - sign up for Lifeline service this week and receive two months of emergency monitoring FREE! Don't pay until August 1!*

Call our office at 250-739-5770 from Nanaimo, and toll free from Oceanside at 250-947-8213 to claim this offer.

*Standard one-time installation fee still applies.


Code Brew at NRGH Nanaimo & District Hospital Foundation

We keep seniors and medically at risk people safe and living independently at home for as long as possible, with help just a button press away. All profits donated to the Nanaimo & District Hospital Foundation for heathcare in central Vancouver Island.

The weeks following a hospital discharge are one of the highest-risk periods for falls among older adults — yet it's oft...
05/21/2026

The weeks following a hospital discharge are one of the highest-risk periods for falls among older adults — yet it's often when formal support drops off the most.

Changes in strength, balance, and medication don't resolve at discharge. Recovery continues at home, and having the right support in place during that transition can make a meaningful difference.

Give our local office a call at 250-739-5770 and let us help you make your transition home safe and sustainable with Canada's #1 leading personal emergency response service. Help is just one button press away.

05/21/2026
We had a lot of fun today celebrating our local Nurses during National Nurses Week! At Nanaimo Lifeline, we have the ple...
05/13/2026

We had a lot of fun today celebrating our local Nurses during National Nurses Week! At Nanaimo Lifeline, we have the pleasure of working with Nurses to help provide support and safety for the most vulnerable people in our community. Thank you so much for your service, and your partnership. National Nurses Week
Code Brew at NRGH Nanaimo & District Hospital Foundation

05/04/2026

"There's this cascading effect of not building long-term care, it goes to the hospitals, emergency rooms, hospital beds. It impacts on doctor's offices, on ambulances, and ultimately, the family members." BC Seniors Advocate Dan Levitt

And we’re already seeing it.

With BC’s 65+ population growing rapidly—especially here on Vancouver Island—our healthcare system is under increasing pressure. Fewer long-term care investments don’t just affect facilities… they impact hospitals, ambulances, doctors, and families trying to support loved ones at home.

So what can we do right now?

We help people stay safe, independent, and confident at home.

At Nanaimo Lifeline, we provide simple, reliable support for:
✔️ Seniors living alone
✔️ Individuals with medical conditions
✔️ Anyone wanting extra peace of mind

Our local team is here every day, helping your neighbours remain at home longer—where they want to be.

📍 Serving from south Bowser to north Ladysmith
📞 Call us at 250-739-5770 to learn how we can support you or your loved one

And here’s the part that makes us different:
We’re a social enterprise.
100% of our profits go back into local healthcare through the Nanaimo & District Hospital Foundation, supporting facilities like NRGH and Oceanside Health Centre.

If you’ve been thinking about getting support in place, now is the time. A simple step today can prevent a crisis tomorrow.

Code Brew at NRGH

https://www.cbc.ca/news/canada/british-columbia/bc-cancel-contract-long-term-care-hospital-9.7183559

"There's this cascading effect of not building long-term care, it goes to the hospitals, emergency rooms, hospital beds....
05/04/2026

"There's this cascading effect of not building long-term care, it goes to the hospitals, emergency rooms, hospital beds. It impacts on doctor's offices, on ambulances, and ultimately, the family members." -BC Seniors Advocate Dan Levitt

And we’re already seeing it.

With BC’s 65+ population growing rapidly—especially here on Vancouver Island—our healthcare system is under increasing pressure. Fewer long-term care investments don’t just affect facilities… they impact hospitals, ambulances, doctors, and families trying to support loved ones at home.

So what can we do right now?

We help people stay safe, independent, and confident at home.

At Nanaimo Lifeline, we provide simple, reliable support for:
✔️ Seniors living alone
✔️ Individuals with medical conditions
✔️ Anyone wanting extra peace of mind

Our local team is here every day, helping your neighbours remain at home longer—where they want to be.

📍 Serving from south Bowser to north Ladysmith
📞 Call us at 250-739-5770 to learn how we can support you or your loved one

And here’s the part that makes us different:
We’re a social enterprise.
100% of our profits go back into local healthcare through the Nanaimo & District Hospital Foundation—supporting facilities like NRGH and Oceanside Health Centre.

Code Brew at NRGH

The province has cancelled a contract for the second phase of the Burnaby Hospital expansion, along with contracts related to five long-term care facilities, in the face of growing financial strain.

💙 Happy Volunteer Appreciation Week! 💙This week, we’re celebrating the incredible individuals who give their time, energ...
04/24/2026

đź’™ Happy Volunteer Appreciation Week! đź’™

This week, we’re celebrating the incredible individuals who give their time, energy, and heart to support Nanaimo Lifeline.

Our volunteers are the quiet heroes behind the scenes, bringing comfort, safety, and connection to those who need it most. Whether you’re installing equipment for our clients, making social phone calls to people experiencing isolation, or lending a helping hand in any way, you are making a real difference in our community every single day.

Because of our volunteers, more people in Nanaimo can live at home, safely and independently, with confidence and peace of mind. That’s something truly special.

From all of us at Nanaimo Lifeline—thank you for your compassion, your dedication, and your generosity. We couldn’t do this without you.

👏 Join us in celebrating our amazing volunteers this week! Drop a 💙 in the comments to show your appreciation.

Nanaimo & District Hospital Foundation Code Brew at NRGH

Address

2-3188 Barons Road
Nanaimo, BC
V9T4B5

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4pm
Friday 8:30am - 4pm

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