AFMS - Ramstein 86th Medical Group

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AFMS - Ramstein 86th Medical Group Powering global force projection by advancing readiness, strengthening partnerships, and providing exceptional healthcare.

If you have an urgent health issue or concern, please dial 112. For routine health concerns please call 479-CARE (2273) or commercial 06371-462273 to schedule and appointment with your primary care provider. COMMENT POLICY
We welcome comments that facilitate communication about topics concerning the Air Force Medical Service (AFMS). We reserve the right to determine which comments violate our comment policy as well as remove violations. User comments do not necessarily reflect the opinion of AFMS, the Department of Defense (DoD), or the United States. For more information, please visit http://socialmedia.defense.gov/about/user-agreement/. Our social media activities are not intended to act as an alternative to visiting your doctor or contacting your local facility. We do not include any personal health information (PHI) on our social media networks or MTF websites, and PHI will be removed if posted by a user. For kudos or concerns please submit comments via http://ice.disa.mil or contact the Patient Advocate at 479-2625 or 06371-46-2625. For benefit related issues, please contact the appropriate TRICARE office. (MTF Locator: http://www.tricare.mil/mtf/)

Please remember, the information you post online is public. To protect your own privacy and the privacy of others, do not include personally identifiable information (PII) such as Social Security numbers, phone numbers, addresses, or e-mail addresses in the body of your comment. Please observe the following guidelines or your comments will be subject to removal:
- No classified information or sensitive military content
- No copyright protected material
- No impersonations
- No information that violates privacy or operational security (OPSEC)
- No hateful, violent, or offensive content
- No endorsements and promotions
- No personal attacks
- No pornography or sexual content
- No off-topic remarks
- No spam/malicious code
- Any other content that could put the United States, DoD, or AFMS at risk

We recognize that the web is a 24/7 medium, and your comments are welcome at any time. However, given the need to manage federal resources, moderating and posting of comments will occur during regular business hours Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible the next business day. Members of the media are asked to send questions to the appropriate office of public affairs through their normal channels and to refrain from submitting questions as comments. These comments are subject to removal. Thank you for taking the time to read this comment policy. For additional guidance, please reference the Air Force New Media Manual. We encourage your participation in our social media outlets and look forward to an educational exchange of ideas. SG Website: http://goo.gl/1R57z
AFMSCEMMTUBE: http://goo.gl/VzfG0
TRICARE MTF Locator: http://goo.gl/xhcS4
TO CONTACT A PATIENT ADVOCATE PLEASE VISIT http://ice.disa.mil

08/10/2026

📢 86th Medical Group Closure Notice

Team Ramstein,

Friendly reminder! The 86th Medical Group will be closed Friday, 9 October 2026, for the USAFE-AFAFRICA Family Day and Monday, 12 October 2026, in observance of Columbus Day.

We will reopen and resume normal operating hours on Tuesday, 13 October 2026.

🩺 Need medical advice during the closure?

The Nurse Advice Line is available 24/7:

📞 Commercial: 0800-825-1600
📞 DSN: 06371-46-2273 (Option 3)

🚨 For life-threatening emergencies, please dial 112 or proceed to the nearest Emergency Room immediately.

We appreciate your understanding and wish Team Ramstein a safe and enjoyable long weekend!

Thank you for allowing us to care for you and your family!

08/10/2026

✅ UPDATE: MHS GENESIS SERVICES RESTORED

The MHS GENESIS system outage has been resolved, and normal operations have resumed across the 86th Medical Group.

Patients can once again schedule, modify, and view appointments. Pharmacy prescription processing times have also returned to normal.

We appreciate your patience and understanding during this disruption and thank the teams who worked to restore services!

———

🚨 MHS GENESIS SYSTEM OUTAGE NOTICE 🚨

The MHS GENESIS system is currently experiencing a major outage, impacting several services across the 86th Medical Group.

Please be aware of the following impacts:

📅 Appointments: We are currently unable to schedule, modify, or view patient appointments. Previously scheduled appointments are NOT affected. Patients should continue to report to their appointments as scheduled.

💊 Pharmacy: Patients may experience increased prescription processing times and longer wait times due to the outage. We appreciate your patience as our pharmacy team works to minimize delays.

The Defense Health Agency (DHA) is aware of the issue and is actively working to restore system functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience and understanding.

We will provide an update as soon as services are restored.

04/10/2026

📢 Important Update for MHS GENESIS Patient Portal Users

If you use the MHS GENESIS Patient Portal to manage healthcare for your spouse or family members, you need to take action to keep your shared permission access active. The portal now uses myAuth, a new, secure log-in.

Your DS Logon permissions will not transfer automatically. You must manually update your permissions. To keep managing your family's health records, log in at https://bit.ly/4jCNlSZ, select Manage Relationships, and update your permissions.

Need Help?
💻 myAuth Help Guide https://myaccess.dmdc.osd.mil/identitymanagement/help/myauth.htm
💻 Adding Permissions with Manage Relationships https://bit.ly/4AMSNcd
☎️ DMDC Support 800-368-3665.

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👏 Mighty Medic Shout-Out! Congratulations to 2d Lt Allyson Peterson, Bioenvironmental Engineering Flight, on an incredib...
02/10/2026

👏 Mighty Medic Shout-Out! Congratulations to 2d Lt Allyson Peterson, Bioenvironmental Engineering Flight, on an incredible performance at the Air Force Half Marathon—finishing 1st female overall and 1st military female with a time of 1:19:10! 🏃‍♀️🏆

Way to represent the 86th Medical Group and showcase Mighty Medic excellence! 💪🇺🇸

01/10/2026

⚠️ MHS GENESIS Patient Portal Update

As the MHS GENESIS Patient Portal transitions to myAuth, some users may experience a delay in seeing their dependents listed in the Patient Portal.

If your account recently transitioned to myAuth and do not see your dependent(s), please know this may be related to the ongoing transition and does not necessarily mean there is an issue with the MHS GENESIS record.

We appreciate your patience as this transition continues across the Military Health System. We will continue to share updates on this platform as additional information becomes available.

Please note: Access to certain dependent information may also be limited based on the dependent’s age and applicable privacy requirements. These restrictions are separate from the current myAuth transition. We look forward to sharing additional information with our community about adolescent access and privacy restrictions in the MHS GENESIS Patient Portal. If you have questions regarding these restrictions, stop by the 86 MDG Info Desk.

📅 October 2026 Clinic CalendarPlan ahead for your healthcare needs! Here’s a look at the 86th Medical Group’s schedule f...
30/09/2026

📅 October 2026 Clinic Calendar

Plan ahead for your healthcare needs! Here’s a look at the 86th Medical Group’s schedule for October.

🔹 AD Sick Call Check-In: 0730–0830 on scheduled clinic days

🔹 9 Oct: USAFE-AFAFRICA Family Day — MDG Closed
🔹 12 Oct: Columbus Day — MDG Closed
🔹 21 Oct: MDG Closed for Training

📲 Appointments are available online! Schedule through the MHS GENESIS Patient Portal or call the Appointment Line at +49 06371-46-2273 / DSN 314-479-2273.

Please save or screenshot the calendar for easy reference throughout the month! 🩺

🎀 LACE UP FOR BREAST CANCER AWARENESS! 🎀Join us Saturday, 3 October for the 3rd Annual Breast Cancer Awareness 5K at the...
29/09/2026

🎀 LACE UP FOR BREAST CANCER AWARENESS! 🎀

Join us Saturday, 3 October for the 3rd Annual Breast Cancer Awareness 5K at the Southside Fitness Center! 💗🏃‍♀️🏃

Walk, jog, or run as we come together as a community to raise awareness and show support for those affected by breast cancer.

📅 3 October
📍 Southside Fitness Center
⏰ 0900 — Check-in & on-site registration
💃 1000 — Zumba-led warm-up
🏁 1015 — 5K begins

Whether you’re racing for a personal best, walking with friends, or simply showing your support, we’d love to see you there! 💕 Wear your pink and come move with us!

👉 Scan the QR codes on the flyer to participate or volunteer.

29/09/2026
📣 JOIN US TOMORROW! | 86th Medical Group Q&A Open HouseHave questions about your healthcare at Ramstein? Come talk with ...
28/09/2026

📣 JOIN US TOMORROW! | 86th Medical Group Q&A Open House

Have questions about your healthcare at Ramstein? Come talk with us!

The 86th Medical Group is hosting a Q&A Open House tomorrow, September 29 at 1100 at the Northside Chapel Annex.

This is an opportunity to connect directly with our team, ask questions, and learn more about topics that matter to you, including:

🔹 Pharmacy services and new features
🔹 How to access care at the 86th Medical Group
🔹 How to book appointments through MHS GENESIS
🔹 Exceptional Family Member Program (EFMP)
🔹 And anything else you’ve been wondering about!

⭐ Open to all! No appointment or registration needed.

📅 Tuesday, September 29, 2026
⏰ 1100
📍 Northside Chapel Annex

Bring your questions—we’re ready to talk. We hope to see you there! 🇺🇸

Adresse

Ramstein
66877

Öffnungszeiten

Montag 07:30 - 16:30
Dienstag 07:30 - 16:30
Mittwoch 07:30 - 16:30
Donnerstag 07:30 - 16:30
Freitag 07:30 - 16:30

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