24/05/2025
To Whom It May Concern,
I would like to share my experience for the benefit of anyone considering opening or starting a business in Alloa.
It is important to be aware of the Business Improvement District (BID) scheme operated by Alloa First in conjunction with the council. In my experience, the scheme has involved compulsory financial contributions from businesses, with minimal to no visible return—unless you are part of a select few.
Upon being informed that participation in the BID was mandatory, I set up a direct debit to ensure compliance. However, I was recently informed by the new leaseholders of my former premises that a court order for over £300 had been issued in my name. I vacated the premises in January 2025 and was under the impression that my account was fully up-to-date.
After raising this matter with both the council and Alloa First, I was informed that the outstanding charges dated back to when I first opened the business in 2022. This was the first time I had ever been notified of any such arrears. Additionally, a 10% surcharge had been applied.
I find this deeply concerning, particularly given that I did not receive any clear communication about this debt until a court order had been issued. Moreover, I have seen little to no tangible benefit from BID membership during my time as a business owner in Alloa.
This situation has caused significant and unnecessary stress. Communication has also been difficult, as I have been unable to speak with anyone directly in accounts and have only received delayed responses via email.
I hope that by sharing this experience, others can be better informed and prepared.
