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Welcome to the official page of the Frimley Excellence programme

27/05/2026

Here's our recent Green Belt cohort in action, applying their Lean skills through interactive challenges 🎯

A truly multidisciplinary group, including nurses, doctors, physios and operational colleagues, showing how shared learning translates into real improvement across the Trust💡

Brilliant to see the Frimley Excellence way coming to life, with energy, collaboration, and a strong focus on sustainable change. Looking forward to seeing the impact this cohort continues to make across our services.

26/05/2026

It’s ok if improvement work doesn’t immediately achieve the outcome you hoped for, there’s still lessons to be learnt that can aid your understanding for future improvements. 💭

A great example of this came from one of our FX Huddle teams - the Stroke and Neuro therapies team at Wexham. 👏

The team had a scorecard that focused on improving patient participation levels within therapy sessions. Through root cause analysis, they identified several reasons why patients were not attending consistently:
• Patients were off the ward with family
• Some were not psychologically ready for therapy
• Others were unclear about when therapy sessions were taking place

To address these barriers, the team introduced a simple improvement countermeasure of weekly rehabilitation timetables so patients could know when sessions were happening and when they could attend. 🗓️

When the team reviewed the data before and during implementation of the improvement countermeasure, participation levels had not improved and the percentage of patients participating actually declined compared to pre-timetabling. 📉

However, this test still generated valuable learning. The team also found that more therapy sessions were being offered to patients. They hypothesised that the improved organisation created by rehab timetabling reduced the amount of staff time spent planning each morning, leading to more direct patient-facing time. 🗣️

Although the original aim of increasing participation levels has not yet been achieved, the team has decided to keep rehab timetabling as part of standard practice because of the operational improvements it created. ⭐

The team’s next step is to revisit their root cause analysis and test another countermeasure aimed at addressing different barriers to participation. 🔎

Not every improvement countermeasure delivers the outcome we expect first time - but brings deeper understanding and moves us closer to meaningful change. 🪜

25/05/2026

More White Belts come from our Gynaecology Ambulatory Centre at Heatherwood! ⚪ They identified their own cleaning 'bicycle book' waste example and improvement opportunities to create a better experience for both patients and staff at 👏

21/05/2026

We are sharing and celebrating the work from a quality improvement project from Dr Ghuncha Kamran, Dr Khine OO Mon, Dr Thant Nyein, Dr Sujan Rai who applied the Plan, Do, Study, Act cycle to drive meaningful change in clinical practice. 👏

Their project focused on improving the accurate measurement of lying and standing blood pressure in elderly patients to better identify orthostatic hypotension - a common but often overlooked cause of dizziness, falls, and hospital admissions.

Their aim was to address gaps in current practice and ensure a consistent, correct approach to blood pressure measurement during hospital admissions, ultimately improving diagnosis and management of orthostatic hypotension within a 3-month period.

To achieve this, a range of practical interventions were introduced:
🖼️ Clear instructional posters displayed across wards
🗣️ Teaching sessions and verbal reminders for nursing staff on patient arrival
🔔 Digital prompts within the Emergency Department and Care of the Elderly wards
💻 The creation of a simplified and more accessible Electronic Patient Record (EPR) order for blood pressure measurement

The results from their sample of patients included:
✅ 26% increase in number of lying & standing blood pressure taken on admission
✅ 21% increase in number of lying & standing blood pressure taken once patient admitted to elderly ward
✅ 27% increase on complete assessment in proper way of measuring lying & standing blood pressure
✅ 81% increase in blood pressure measurement EPR orders placed by medical team
✅ 10% increase in number hypotension cases identified

These results highlight how simple, targeted interventions can improve clinical outcomes. 🎯

Thank you to the team for leading such an impactful piece of work and contributing to better care for our older patients. 💙

20/05/2026

Congratulations to our latest cohort of Yellow Belt attendees on achieving their qualification this week! 👏

A solid “douze points” all round ⭐ with collaboration, creativity through process mapping, and a healthy dose of friendly competition across teams, brought to life through a memorable Mr Potato Head exercise!🥔

19/05/2026

We were delighted to present our Deputy Chief Operating Officer, Freeman, with her Green Belt Lanyard following the successful completion of her assessment last week. 👏

As Chair of our UEC Improvement Board, Charlotte has already been applying her FX Green Belt skills to coach teams and drive meaningful improvements across our Urgent and Emergency Care pathways, helping to deliver better outcomes and experiences for both patients and colleagues alike.

A fantastic achievement and a great example of leadership in continuous improvement across the organisation. Well done, Charlotte! 💚

08/05/2026

We kicked off the next FX Huddles wave 🙌 Great to welcome Frimley & Heatherwood orthopaedics & surgery teams as they explored what huddles are & started shaping their improvement journeys. Looking forward to supporting them start improvement huddles 🚀

07/05/2026

Celebrating our newest White Belts from Wexham & Frimley! 🎉 Great to see colleagues from Clinical Engineering, alongside a Neonatal HCA, Podiatry Admin & Medical Education Manager starting their improvement journey together!💡Frimley Health

06/05/2026

Frimley Excellence supports new business case review process 💼

Excited that we have recently become part of the business case review process, supporting colleagues across Frimley Health NHS Foundation Trust to embrace the Frimley Excellence way of thinking when developing business cases 💭

By encouraging colleagues to clearly define their problem first, use data to understand its scale, and explore its underlying root causes, we’re helping to build stronger foundations for meaningful and effective improvement countermeasures and implementations ✨

This structured, evidence-based approach will help to strengthen business cases from the outset - leading to clearer proposals with more informed decisions, and ultimately better outcomes for services provided across the Trust 👏

We’ve already supported the first training sessions and are looking forward to working with many more colleagues in the months ahead 👀

If you are a Frimley Health colleague and would like support in developing your business case, feel free to get in touch 📩

05/05/2026

Here are the latest colleagues to have attended our Yellow Belt conversion course 💛 👏
A fantastic session sharing their previous improvement experience, while building capability in the Frimley Excellence way of improvement 💡

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