Kent & Medway Diabetic Eye Screening Programme

04/09/2026

Its that time of the week - Feedback Friday🎉💙

We're always grateful to hear from our patients. Providing accessible, timely and professional care is what we strive for every day. 💙

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

💙👁️

01/09/2026

There were 1,521 missed appointments within Kent and Medway during August 2026.

A gentle reminder, if you cannot attend your appointment, please call us to cancel so the appointment slot can be offered to someone else.

We are more than happy to change your appointment, so if you would like us to change the day, time, venue or make any reasonable adjustments for your appointment, please:

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

28/08/2026

Feedback Friday💙🎉

Thank you, Nadia, for providing such outstanding care and creating a positive experience for our patients. Your professionalism, kindness and dedication make a real difference every day. 👏💙

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

21/08/2026

It's that time again!! Feedback Friday 💙🎉

This week we highlight another one of our venues; Basepoint Folkstone - Shearway Business Park, Shearway Rd, Folkestone CT19 4RH

Located on mini roundabout on Shearway Rd/Pent Rd. New entrance and A-frame outside to direct patients, entrance is just past main reception, good access for mobility, free parking with x2 disabled bays outside front entrance. Ground floor screening room. Disabled toilets located first floor, lift available or next building has same facilities available if needed. Bus Stop half mile away on Elventon Close Bus number 17.

Use this What3Words link to pinpoint the specific location of this venue - .https://w3w.co/gift.forecast.contrived

📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

18/08/2026

The video below shows you what to expect when you attend your diabetic eye screening appointment.💙👀

https://youtu.be/UjIQllIO3iM?si=JriFQ0QL2aVIPctP

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

14/08/2026

Feedback Friday is back!🎉💙

We're always pleased to hear when patients have a positive experience with our service. Thank you for your kind words and for recognising Abi and the team. Providing a friendly, efficient service is what we aim for every day. 👏

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

💙👁️

07/08/2026

It's that time again - Feedback Friday 🎉

Thank you for taking the time to share your experience. Clear communication and supporting our patients every step of the way is what we strive for.

Well done, Trudy! 👏💙

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

06/08/2026

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

31/07/2026

Feedback Friday 🎉- More staff mentions are coming through!!

We're proud to share this lovely feedback for Mel. Listening to our patients and improving their experience is at the heart of what we do. Well done, Mel! 👏

To get in contact with us, please:
📞 Call our Patient Engagement Centre on 01233 880000
📧 Email us on [email protected]
💻 Access the patient portal at https://portal.kmdesp.co.uk
or DM us on here!

💙👁️

24/06/2026