What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Tendacare

We recruit, induct and train selected care staff (can be a career change or have experience) before any support is provided in our service users homes.

We provide a quality care service to people in their own home, mostly to older people but also to younger adults with disabilities, who wish to remain at home for as long as possible. Types of support may include:-

personal care and bathing,
toileting needs,
getting up or going to bed,
taking medication,
making meals, snacks and drinks,
feeling secure and safe at home,
accessing appointments,
going shopping / walking to the village/ having a coffee,
light housework and domestic tasks,

All our staff that we employ are local to the area, our recruitment processes are thorough and fair, our vision and values are made clear with high expectations from our staff to perform to the greatest level. Comprehensive assessments are conducted at the service users home before drawing up personalised plans of care respecting their requests, beliefs and choices. The preferred way in which care is delivered is balanced against the assessment of risk for each person and an offer of additional information or alternative care service is provided where at all possible. We recognise that accepting care staff into your own home is a big step to make. Consequently, the measures we take to ensure that our values and aims are acceptable to all who come into contact with us are in accordance with both current legislation and the fundamental standards set down by the Care Quality Commission (CQC) our regulatory body. To see our inspection report go to http://www.cqc.org.uk/search/services/services-in-your-home/Tendacare?/location=&sort=default&la=&distance=15&mode=html

We pride ourselves in delivering a professional service with a friendly approach from staff who care and our current testimonials can be seen at http://www.homecare.co.uk/homecare/agency.cfm/id/65432186588

24/09/2026

COME AND JOIN THE TENDACARE TEAM

We’re looking for kind, reliable and caring people to join our fantastic local care team.

Morning carers needed:
8:00am – 10:30am

Evening carers needed:
5:00pm – 9:00pm

Hours available across the week, including weekends.

These are some of our busiest times of day, helping local people to stay safe, happy and independent in their own homes.
Why join Tendacare?
A friendly, supportive local team
Care delivered within our local community
Hours that can work well around family life or other commitments
Ongoing training and support
Regular local care visits
CQC rated OUTSTANDING
Top 20 Home Care Provider 2026
Whether you’re an experienced carer or you’re thinking about working in care for the first time, we’d love to hear from you.
If you can regularly work some of our 8am–10:30am morning shifts or 5pm–9pm evening shifts, get in touch and have a chat with us. 01372 272240

14/08/2026

⭐ WE’RE OFFICIALLY OUTSTANDING! ⭐

We are extremely proud to announce that Tendacare has been rated OUTSTANDING by CQC, the highest rating a care provider can achieve.

Tendacare has been based in Ashtead for 35 years, supporting people across our local communities to live safely, independently and happily in their own homes. Most of our staff also live locally, and that shared connection to the communities we serve is a really important part of who we are.

Our Outstanding rating reflects what Tendacare is all about: person-led care, great carers who go the extra mile, strong and supportive leadership, and a service that genuinely knows and values its people.

And it comes in the same year that we were named a Top 20 Home Care Provider, based on reviews from the people we support and their families.
⭐Outstanding by CQC.
⭐A Top 20 Home Care Provider.
⭐35 years in Ashtead.

We are incredibly proud to be a local, independent care agency, proud of the people who make Tendacare what it is, and very excited about what comes next.

28/07/2026

We have some incredible news to share! ✨

We are absolutely delighted to announce that Tendacare has been rated OUTSTANDING by the Care Quality Commission (CQC)!

This is the highest rating a care provider can receive, and we're so proud of what our amazing team has achieved.

This recognition belongs to every member of our Tendacare Team. Our wonderful carers who provide compassionate, person-centred care every day, our office team who work tirelessly behind the scenes, and everyone who plays a part in making sure the people we support receive the very best care possible.

Most importantly, we'd like to say a heartfelt thank you to our service users and their families. Thank you for placing your trust in us and for the kind words, feedback and encouragement you've shared over the years. Your support means more than you know.
We're also very grateful to our colleagues across health and social care, whose partnership and collaboration help us achieve the best possible outcomes for the people we support.

This is a wonderful moment for us, but it doesn't change who we are. We'll continue to do what we've always done: providing compassionate, high-quality care that helps people live safely and independently at home.

Thank you to everyone who has been part of this achievement. Here's to continuing to make a difference, every single day. 💜

15/07/2026

🏆 We're absolutely delighted to share some fantastic news! 🩵

Tendacare ( www.tendacare.co.uk ) has been named one of Homecare.co.uk's Top 20 Rated Home Care Providers in our region! 🎉

This award means so much because it is based entirely on reviews from our service users and their families. Their kind words and experiences have earned us this recognition, making it one of the most meaningful achievements we could receive.

This award belongs to our whole team. From our incredible care staff delivering compassionate support every day, to our office team, coordinators and assessors working tirelessly behind the scenes, every single person has played a part.

It is your kindness, professionalism, reliability and willingness to go the extra mile that people remember and take the time to write about.

We are also incredibly grateful to our wonderful service users and their families for placing their trust in us and for sharing such thoughtful reviews. Your support means the world to us.

A huge thank you to everyone who has helped make this possible. We are so proud of what we have achieved together and remain committed to providing the high-quality, person-centred care that our community deserves.

Here's to continuing to make a difference every single day. 💙

11/06/2026

Did you catch our Manager Sophie on BBC Radio Surrey today?
Sophie joined the conversation about hospital pressures and delayed discharges, sharing an important message from the home care sector.
While there is often discussion about a lack of care capacity in the community, Sophie highlighted that many domiciliary care providers, including Tendacare, have capacity available and are ready to support people safely at home.
She also spoke about something many families will recognise: most people would rather recover in their own home, surrounded by loved ones, maintaining their independence wherever possible.
As Sophie said:
"There is capacity out here. There is plenty of capacity in domiciliary care agencies for people to be referred home with a safe package of care."
Did you hear the interview? We'd love to hear your thoughts

03/06/2026

A lovely morning spent with fellow local professionals, all committed to supporting people in our community to live well, stay safe and access the right support when they need it.

One of the things I value most about working in care is the willingness of different organisations to come together, share knowledge and work collaboratively for the benefit of local people and their families.
Whether it's health services, emergency services, care providers or community organisations, strong partnerships help us achieve better outcomes and ensure people receive the support that is right for them.

Thank you to everyone involved. It is always encouraging to see so many people passionate about making a positive difference in our local community.

21/05/2026

Dementia changes little things that many of us take for granted.
Remembering what day it is, knowing which tablets to take, feeling confident enough to go out, or just recognising routines.
It can also change life for families, who are often quietly trying to cope and adjust to the changes of a loved one, and the constant question of whether they’re doing enough.
During Dementia Action Week, we want to recognise the people living with dementia and the families supporting them every single day.
Good care is not about rushing in and taking over. It is about patience, familiar faces, gentle reassurance, and taking time to sit and listen when someone needs comfort more than conversation.
At Tendacare, we see how much difference consistent, compassionate support can make in helping someone stay settled and comfortable in the home they know and love.
If your family is starting to think about support, even just a little, we are always happy to have a friendly chat.
Call us on 01372 272240
Visit www.tendacare.co.uk

24/04/2026

“We’re not quite ready for care yet” is something we hear a lot.

And in many cases, it’s true. But often, support is most helpful when it starts earlier than people expect.

You don’t have to wait for things to become difficult. Introducing short support visits, just a few visits a week, can help prevent situations from becoming overwhelming later on.

It can also give families peace of mind, knowing someone is checking in, helping with key tasks, and keeping an eye on things.

At Tendacare, we often start with simple support like medication visits or help around the home, small tasks that start to build relationships and trust and then adjust as needs change over time.

If you’ve been wondering whether now is the right time, we’re always happy to have an informal chat and talk through what might work.

Call us on 01372 272240
Visit www.tendacare.co.uk

10/04/2026

It’s been another busy week at Tendacare, and we wanted to say thank you to our team for the great care they deliver every day.

From short medication visits to long calls taking people out in the community, our carers focus on how they can make a difference to someone's day, by being on time, listening, and supporting people in a way that works for them. It is what we do best!

We’re also very grateful to the people we support and their families for the trust they place in us. We do not take this for granted.

If you or someone you know might benefit from a bit of extra support, we’re always happy to have a chat about how we can help

19/03/2026

🌟 We’re so proud to share this… 🌟

Tendacare has achieved a review score of 10 on Homecare.co.uk

This is a wonderful achievement as it’s based on feedback from the people who matter most, our service users and their families.
Our fantastic team of care assistants and office staff work really hard every day to deliver reliable, flexible, person centred care and to have the recognition of this through our review score means such a lot to us.
To all of our staff, thank you for consistently delivering such high standards of care.
And to our service users and families, thank you for your trust and support.
If you or someone you know, is looking for support, please do get in touch for a chat.
We provide visits from 15 minutes upwards and can help with medication, personal care, meal preparation, and domestic help as well being able to take people out for short outings and to appointments.

Address

41 The Street
Ashtead
KT211AA

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.tendacare.co.uk/

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