CGHB Patient Participation Group, Basingstoke.

09/09/2026

As a group of volunteers we meet 10 times a year. In person or online. Tonight we will be discussing:

Update of meeting with Practice held 2nd September 2026. Focussed on a Pharmacy Services

Update of meeting with Practice/Luke Murphy and ICB – 4th September 2026. Focused on practice improvement.

Update on recent meetings about South Ham redevelopment proposals.

Patient event planning - group discussion to decide on an event for Autumn 2026 (and update on vacinnation clinic marshalling + exercise and hearing test promotion.)

The meeting is formed from a representative group of volunteer patients. The meetings are by invitation and all members of the Patient group are welcome to attend. You can find out more about the work of the patient group and how you can join here.

Www.cghppg.weebly.com/cghb-ppg

09/09/2026

Bone health isn't always top of mind, especially when life gets busy. But looking after it now could make a big difference later.

If you're a woman, you're significantly more likely to be affected by osteoporosis. That's why simple habits like staying active, eating calcium-rich foods and maintaining healthy vitamin D levels are worth prioritising.

Find out more about how to stay bone healthy or find local support if you need it.

https://cghppg.weebly.com/osteoporosis.html

09/09/2026

You can find local chair based exercise group classes on our website www.cghppg.weebly.com/seated-exercise-classes or this website has links to chair based exercises you can try at home www.foreversinginguk.weebly.com/resources with links to condition specific advice

08/09/2026

Current advertised vacancies at CGHB Surgeries - in case anyone is looking for a role. The practice manager has also told us that he is carrying out interviews for some roles this week.

08/09/2026

👩‍⚕️ Do you know who is actually in your GP practice team?

👉 Find out here:
https://cghppg.weebly.com/primary-care-teams.html

Your GP practice is much more than just GPs.

You may be able to get help from a practice nurse, pharmacist, physiotherapist, mental health practitioner, social prescribing link worker, care coordinator or other members of the team.

But do you know who does what — and why you might be offered an appointment with them?

Knowing how the team works can help you:
✅ get to the right person
✅ understand your options
✅ ask the right questions
✅ navigate your GP practice with more confidence

This is one of a series of simple patient guides we’ve created to help people navigate primary care.

📖 Take a look — it could save you time and help you get the right support.

07/09/2026

📢 **Check your hearing and win!** 🎧✨

Over 50? Take a quick, free online hearing check today and get on **The Testlist** for a chance to score tickets to exclusive live music events! It only takes 3 minutes, can be done right from home, and helps you stay on top of your health.

👉 [Take the test and enter now](https://www.specsavers.co.uk/hearing-test/online-hearing-test/testlist?

*T&Cs apply. Act fast—don't miss out!* 💙

The first club guestlist for the over 50s unlocked by a hearing screener

07/09/2026

📋 TEST RESULTS, REFERRALS & “WHAT HAPPENS NEXT?”

Have you ever wondered:

❓ Has my test result actually been received?
❓ Has my referral been sent?
❓ Who is responsible for the next step?
❓ What should I do if I haven’t heard anything?

👉 We’ve created a new CGHB PPG FAQ to answer these questions — and many more.

📖 Read the answers and practical guidance here:
👉 https://cghppg.weebly.com/results-and-referrals.html

Why have we created it?

The journey from GP appointment → test → result → referral → hospital appointment → follow-up can be confusing.

It isn’t always obvious who is responsible for the next step, who to contact, or what you should do if something appears to have been missed.

Our new page brings together the questions patients commonly ask, with practical guidance and useful links to help you understand what happens next.

🔎 There may be an answer to a question you’ve been wondering about.

Please share this post with family, friends and carers who may find it useful.

CGHB Patient Participation Group
Helping patients navigate local NHS services.

06/09/2026

🌐 **A clearer digital front door for CGH patients** www.cghppg.weebly.com/practice-info

The Patient Participation Group has rebuilt our **Practice Information** section of our website to show how finding help online could be made simpler and clearer.

Instead of patients having to search across different pages, the new hub starts with **what you need help with**. It brings together information and FAQ about:

* Making an appointment
* Ordering prescriptions
* Test results and referrals
* Blood tests and samples
* The different healthcare professionals who may help you
* Home visits and registering with the practice
* Accessing services for someone else
* Self-referral and other sources of support
* Making an effective complaint and seeking a practical resolution

The page is **live now** and can be used by patients. It is also a practical demonstration of the improved **“digital front door”** the PPG is suggesting to the practice. It shows how clearer, patient-friendly information could work and could make a future rebuild of the practice website easier, improve efficiency and improve patient services.

We have also tried to be open about what is known: the pages distinguish between information published by CGH, what the NHS says should happen, and local processes that still need to be confirmed.

👉 **Explore the new (PPG) Practice Information hub:**

Please take a look and tell us: **Is it easy to find what you need? What could still be clearer?** Your feedback will help us demonstrate what works and suggest further improvements to the practice.