What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

BID Services

Providing specialist services to children, young people and adults who are Deaf, hard of hearing, sight impaired or deafblind. BID Services is a charity.

We work in partnership with children, young people and adults and their families and carers. We support people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. Our specialist service areas include advocacy, employment, British Sign Language Interpreting and training, rehabilitation and mobility training, specialist equipment, residential care, social work, support for tinnitus and housing related services.

03/09/2026

We are so excited for Silent Steps to visit us in Birmingham next Friday (11th September)! 🤩

Avril and Chris will be sharing their Silent Steps journey - a story of challenges, hope and everything in between 💙

Please BOOK YOUR TICKETS online, or contact our community team 07394 000973, or you can book tomorrow at our community day!

https://www.zeffy.com/en-GB/ticketing/silent-steps-talk

📍 Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ
🎟️ Tickets cost £10 (without food) and £15 with food (Curry, Rice and Samosas)!
📆 Friday 11th September, presentation from 7pm - 9:30pm

03/09/2026

A new Level 1 course for British Sign Language (BSL) in Birmingham!

📅 Starting on Thursday 15th October
⏰ Thursdays, 6pm - 9pm
🎓 Course lasts 22 weeks (including half term breaks)
🪙 £523.95, including 3 exams (payment plans available!)
📍 Taught in-person at our Deaf Cultural Centre, B16 8SZ

Please contact [email protected] to enroll, or visit our website to learn more about the course https://www.bid.org.uk/all-training/

Accredited by Signature Deaf

28/08/2026

A reminder that our services and offices are closed this Bank Holiday Monday (31st August)!

We will be back open as normal on Tuesday 1st September.
You can complete an online contact form and our teams will be in touch with you soon https://www.bid.org.uk/contact-us/

28/08/2026

Come along to our next Birmingham Friday Community Social Evening with Silent Steps! Learn about Avril & Chris’ journey - a story of challenges, hope and everything in between. 🩵

📅 Friday 11th September
⏰ Doors open at 5pm. Presentation from 7pm - 9:30pm
📍 Deaf Cultural Centre, B16 8SZ

Tickets cost £10! Or £15 with delicious food 😃

Please contact Kim if you would like to join us!
📱 07394 000973
📧 [email protected]

26/08/2026

📣 BID Services' next CEO (Chief Executive Officer)!

We are so excited to let you know that after a highly competitive recruitment process, we have appointed Sinéad Cregan as our next CEO 🎉

Sinéad brings a strong background in business development and service transformation, a great understanding of BID Services and most importantly, a genuine passion and enthusiasm for the people and communities we serve.

She will be joining us in November, where she will work alongside our current CEO, Gail Penberthy, before the role is officially handed over. One of Sinéad’s early priorities will be to work with our colleagues, trustees, partners and service users to develop our new 2027–2032 Strategic Plan, setting out our ambitions for the next chapter of BID Services.

We really look forward to welcoming Sinéad to our team and can't wait to introduce her to everyone very soon.

For a video transcript, please visit our website https://www.bid.org.uk/our-next-ceo/

BID Services - West Midlands, Northumberland Sensory Services - BID Services, Cumbria Deaf and Hearing Loss Services, Milton Keynes Sensory Services, Lincolnshire Sensory Services, Leicester, Leicestershire & Rutland Sensory Services, Leeds Sensory Services

13/08/2026

A gift from you can help a child gain confidence, make friends and feel part of their community.

At BID Services, we provide inclusive activities for children and young people who are deaf, hard of hearing, visually impaired or Deafblind. From sports and climbing to arts, youth clubs and family groups, every activity is designed so everyone can take part.

Because belonging changes everything.

Whether it's a one off donation or a monthly gift, your support helps us continue our Children & Young People's Services alongside the wider work of BID Services, creating opportunities, breaking down barriers and supporting people of all ages.

Donate today and help us continue changing lives across our communities.

Donate by clicking on the following link https://bidservices.enthuse.com/profile

12/08/2026

We have an important update to share with you all.‌

A couple of years ago, Nottinghamshire Deaf Society (NDS) approached us to explore a possible merger to support their future sustainability. Since then, we have worked closely with them to explore options, and it has now been agreed that BID Services and NDS will merge.‌

We know you may have questions, so please feel free to leave them in the comments below. We'll be back tomorrow morning during opening hours and will do our best to reply to everyone. Thank you.

07/08/2026

Our Chair of Board of Trustees, Matt, celebrated his 50th birthday last week! 🎉

As part of his celebrations, he held a raffle and raised an astonishing £2,710 for our organisation 🤯

A huge thank you to Parasol who donated some vintage champagne, Chapter who donated a meal for two and VIQU who donated a massage! And of course, thank you to every one of his guests who dug deep and showed incredible generosity ❤️

📸 photo credit to Simeon Thaw

05/08/2026

Some photos for the Community Launch event for Leicester, Leicestershire & Rutland Sensory Services (LLR) we ran last week!

We welcomed 117 people through the doors at Attenborough Hall in Leicester, chatting to them about our services and how our team can support people who are visually impaired or deafblind living across Leicester, Leicestershire & Rutland!

Before and during the transfer over to BID, the whole LLR staff have been working so hard behind the scenes to ensure that services continued seamlessly for existing clients. We are so happy to have them as part of our team ❤️

It was wonderful to also have our partners, HumanWare in attendance!

Thank you also to Leicester City Council, Leicestershire County Council and Rutland County Council for their support for not only the event, but for the service!

Want to learn more about LLR? Please visit our website https://www.bid.org.uk/locations/llr/

05/08/2026

We have officially launched our Leicester, Leicestershire & Rutland Sensory Services!

Thanks to your incredible support, these vital community services are continuing to provide life changing help to people who are sight impaired, deafblind, and have dual sensory impairments across the region.

Too many people living with a sensory impairment face barriers that leave them feeling isolated, unheard or unable to access the support they need. Our team is here to change that by providing practical support, friendly advice and opportunities for people to build confidence, make connections and access these services.

Whether it's helping someone navigate daily life, access specialist technology, meet others with shared experiences or simply know that someone is there to listen, these services are about empowering people to live independently and feel part of their community.
Every step forward is made possible because of people like YOU.

Your generosity means these services can continue to grow, reach more people and ensure that nobody has to be alone. Thank you for believing in what we do and for helping us create brighter futures for so many individuals and families.

If you'd like to support our work, you can:
- Make a one-off donation
- Become a monthly giver
- Share our posts on social media
- Sign up to our newsletter and help spread the word

Together, we are building stronger, more connected communities where individuals living with sensory impairment have the opportunity to thrive.

Head over to our fundraising page to find out more: https://bidservices.enthuse.com/cf/llr-community-appeal

Sign up to our newsletter! https://www.bid.org.uk/newsletter-sign-up/

Address

Ladywood Road
Birmingham
B168SZ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Telephone

+441212466100

Website

http://www.bid.org.uk/, https://www.bid.org.uk/governance/#accreditations, https://www.bid.org.uk/governance/#accreditat

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