02/06/2026
What a great initiative
As part of our ambition to improve care and communication through technology, digital innovation is transforming how we support patients at the end of life.
The Comfort Tracker app is helping more people remain at home, where most prefer to be, whist strengthening connections between patients, families and community teams.
A six-month pilot across West Sussex has supported 200 patients and delivered clear benefits: fewer unplanned hospital admissions, greater reassurance for patients and families, and an improved experience for community nursing teams.
By capturing regular insight into symptoms, comfort and wellbeing, the app enables earlier identification of deterioration and faster, more responsive care.
Dr Suzanne Ford-Dunn, Consultant in Palliative Medicine at UHSussex, who was awarded a Digital Fellowship to help develop the app, said: “Since its launch, the results have been incredibly encouraging. We’re already seeing how integrating the app into patients’ care is helping to enhance comfort, reduce hospital admissions, and give people the support they need to stay at home — and that is exactly the outcome we strive for.”
Developed collaboratively across acute and community partners, including Sussex Community NHS Foundation Trust, with support from Macmillan Cancer Support and the Surrey and Sussex Cancer Alliance, this initiative highlights how digital solutions can enable more personalised, proactive care in the community.
With further funding secured, the team is now scaling to support up to 1,000 patients and expanding across Sussex and Surrey. 💙
The team behind the digital innovation 👇 (l-r) Lisa O'Hara, End of Life Lead and Nurse Consultant, Dr Suzanne Ford-Dunn and Dr Rachel Melsom, End of Life Transformation Lead.