10/10/2026
Lived experience isn't an anecdote. It's expertise.
This year's World Mental Health Day theme is Lived experiences heard: real voices, real change.
And we really like it.
People with lived experience are often asked to tell their stories. They're invited onto panels, asked for feedback, given surveys and quoted in reports. But being listened to isn't quite the same thing as having influence.
According to WHO's Mental Health Atlas 2024, only 45% of responding countries reported ongoing collaboration with people with lived experience and family or caregiver advocacy groups in the planning, delivery or monitoring of mental-health services.
Good mental healthcare needs different kinds of knowledge.
We need research evidence.
We need clinical expertise.
And we need lived experience.
Not because one replaces another, but because each brings knowledge the others cannot provide alone.
As clinicians, we can bring training, evidence and experience into the therapy room. But the person sitting opposite us brings expertise we can never have: what it is actually like to be them. Good therapy happens when we work with both.
And the same should be true when we're building services.
People shouldn't only be asked what they think once the service has already been designed. Lived experience should have meaningful influence over the systems, services and decisions that affect the people using them.
So perhaps the question isn't simply: “Did we listen?”
It's: “What changed because we did?”
Mental healthcare shouldn't just be designed for the people who use it.
It should be shaped with them.
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